ANGELICA LIARDO
Coconut Creek,FL
Summary
Motivated professional with a strong background in customer service and event planning. Demonstrates exceptional communication and organizational skills, delivering customized solutions that enhance client experiences. Committed to creating positive interactions and ensuring successful events through effective collaboration.
Overview
13
13
years of professional experience
Work History
Event Planner
SC Comian Serv SRL
Brasov, Romania
01.2026 - 09.2026
- Delivered high-quality customer service during all client interactions before, during, and after events.
- Coordinated staff assignments during events, effectively delegating tasks to volunteers and interns.
- Maintained detailed records of event attendance, budget tracking, and post-event evaluations for future planning.
- Utilized modern interactive presentation tools like audience participation polls and dynamic clickable maps.
- Created engaging PowerPoint presentations and employed Mentimeter for live audience interaction.
- Captured photos and videos of events to provide visual documentation. through photos and videos to enhance promotional materials and inform future planning.
Greeter, Brand Ambassador
Seminole Hard Rock Hotel & Casino
Hollywood, FL
11.2025 - 01.2026
- Built relationships with repeat customers through friendly conversations and personalized service.
- Assisted guests with inquiries and directed to desired destinations, enhancing overall customer experience.
- Collaborated with team members to ensure seamless operations and positive guest experience.
- Communicated with customers, coworkers, and management staff to facilitate smooth interactions.
- Adapted quickly to changing situations and remained calm under pressure to resolve any guest concerns or issues.
Home Organizer
Golden Hands
Coconut Creek, FL
03.2019 - 10.2025
- Created customized organizing plans tailored to each client's individual needs and lifestyle.
- Collaborated with clients to identify organizational goals and develop tailored solutions.
- Established vendor relationships to source cost-effective products for organization projects.
- Designed unique customer experiences through attentive service and personalized solutions.
Assistant Manager
First Serve Tennis HP Academy
Boca Raton, FL
05.2013 - 03.2019
- Developed the team into a high productivity unit through targeted initiatives that enhanced collaboration and performance.
- Represented business in the marketplace, cultivating relationships with key accounts to effectively promote services.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Maintained hands-on knowledge of job roles and stepped in to perform critical business duties.
Education
Diploma - Massage Therapy
Florida College of Natural Health
03-2013
Skills
- Event coordination
- Project management
- Budget management
- Data management
- Event marketing
- Customer engagement
- Client engagement
- Organizational skills
- Crisis management
- Strong interpersonal skills
- Patience and composure
Timeline
Event Planner
SC Comian Serv SRL
01.2026 - 09.2026
Greeter, Brand Ambassador
Seminole Hard Rock Hotel & Casino
11.2025 - 01.2026
Home Organizer
Golden Hands
03.2019 - 10.2025
Assistant Manager
First Serve Tennis HP Academy
05.2013 - 03.2019
Diploma - Massage Therapy
Florida College of Natural Health