Compassionate and motivated nursing student with a solid background in caregiving and customer service. Dedicated to delivering exceptional patient care and fostering a supportive environment. Aiming to combine my hands-on experience, strong work ethic, and clinical training to excel in a healthcare role and contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
North Naples Hospital
02.2025 - Current
Monitored vital signs and reported changes to nursing staff for timely patient care.
Assisted with daily living activities, enhancing patient comfort and well-being.
Collaborated with healthcare team to develop individualized care plans for patients.
Maintained cleanliness and organization of patient areas to ensure safety standards.
Trained and mentored new staff on hospital protocols and patient care procedures.
Implemented process improvements that increased efficiency in patient care workflows.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Enhanced patient satisfaction by providing compassionate and attentive care.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Helped patients complete range of motion exercises to prevent loss of function during care.
Host
Cypress Cove
03.2019 - 01.2025
Welcomed guests, ensuring positive first impressions and smooth check-in processes.
Managed seating arrangements to optimize restaurant flow and minimize wait times.
Trained new hosts on hospitality standards and operational procedures for seamless service.
Collaborated with kitchen staff to communicate guest needs and special requests efficiently.
Handled guest inquiries and concerns, enhancing overall dining experience through effective problem-solving.
Implemented reservation system updates, improving scheduling accuracy and customer satisfaction levels.
Monitored cleanliness and organization of host area, maintaining high standards of hygiene and presentation.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Fulfillment Associate
Amazon
10.2021 - 02.2022
Ensured accurate and efficient order processing, meeting strict deadlines in a fast-paced environment.
Maintained inventory accuracy through regular audits and quality inspections.
Collaborated with team members to optimize workflow and meet department performance goals.
Collaborated with team members to streamline packing processes and reduce order processing time.
Education
Associate in Arts - A.A.
Florida Southwestern State College
Fort Myers, FL
01-2024
Associate of Science - RN
Rasmussen University
Fort Myers, FL
03.2026
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL
06.2021
Skills
Healthcare Competencies
Accomplishments
Recognized for maintaining high patient satisfaction scores through compassionate and attentive care.
Consistently praised for strong teamwork and adaptability in dynamic environments.
Exceeded performance metrics at Amazon by achieving 100% accuracy in order processing for six consecutive months.
Certification
Basic Life Support (BLS) Certification (Obtained: 10/8/2025-10/31/2027