Angelica Lindor
Lehigh Acres,USA
Summary
Compassionate and motivated nursing student with a solid background in caregiving and customer service. Dedicated to delivering exceptional patient care and fostering a supportive environment. Aiming to combine my hands-on experience, strong work ethic, and clinical training to excel in a healthcare role and contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
North Naples Hospital
Naples, FL
02.2025 - Current
- Monitored vital signs and reported changes to nursing staff for timely patient care.
- Assisted with daily living activities, enhancing patient comfort and well-being.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Maintained cleanliness and organization of patient areas to ensure safety standards.
- Trained and mentored new staff on hospital protocols and patient care procedures.
- Implemented process improvements that increased efficiency in patient care workflows.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Host
Cypress Cove
Fort Myers, FL
03.2019 - 01.2025
- Welcomed guests, ensuring positive first impressions and smooth check-in processes.
- Managed seating arrangements to optimize restaurant flow and minimize wait times.
- Trained new hosts on hospitality standards and operational procedures for seamless service.
- Collaborated with kitchen staff to communicate guest needs and special requests efficiently.
- Handled guest inquiries and concerns, enhancing overall dining experience through effective problem-solving.
- Implemented reservation system updates, improving scheduling accuracy and customer satisfaction levels.
- Monitored cleanliness and organization of host area, maintaining high standards of hygiene and presentation.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Fulfillment Associate
Amazon
Fort Myers, FL
10.2021 - 02.2022
- Ensured accurate and efficient order processing, meeting strict deadlines in a fast-paced environment.
- Maintained inventory accuracy through regular audits and quality inspections.
- Collaborated with team members to optimize workflow and meet department performance goals.
- Collaborated with team members to streamline packing processes and reduce order processing time.
Education
Associate in Arts - A.A.
Florida Southwestern State College
Fort Myers, FL01-2024
Associate of Science - RN
Rasmussen University
Fort Myers, FL03.2026
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL06.2021
Skills
Healthcare Competencies
Patient Care & Advocacy
Medication Administration & Management
Vital Signs Monitoring & Medical Charting
Infection Control & Safety Procedures
Customer Service Expertise
Conflict Resolution & Problem Solving
Appointment Scheduling & Organization
Responding to Challenging Situations Professionally
Technical Proficiencies
Electronic Medical Records (EMR) Systems (if applicable)
Appointment Scheduling Software
Inventory Management Tools
Languages
Fluent in Haitian Creole
Accomplishments
- Recognized for maintaining high patient satisfaction scores through compassionate and attentive care.
- Consistently praised for strong teamwork and adaptability in dynamic environments.
- Exceeded performance metrics at Amazon by achieving 100% accuracy in order processing for six consecutive months.
Certification
- Basic Life Support (BLS) Certification (Obtained: 10/8/2025-10/31/2027
- HIPAA & OSHA Compliance Training
Timeline
Patient Care Technician
North Naples Hospital
02.2025 - Current
Fulfillment Associate
Amazon
10.2021 - 02.2022
Host
Cypress Cove
03.2019 - 01.2025
Associate in Arts - A.A.
Florida Southwestern State College
Associate of Science - RN
Rasmussen University
High School Diploma -
Lehigh Senior High School