Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Maez

Summary

Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.

Overview

12
12
years of professional experience

Work History

Periodontics Program Coordinator

University of Colorado Anschutz- School of Dental Medicine
12.2023 - Current
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Kept program-related data accurate, up-to-date and easily accessible for accessibility.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Designed program implementation and maintenance plan.
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Tracked and reported expenses accurately to manage program budgets.

· Manage schedules for all residents and faculty coverage

  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
  • Assist in interviewing new program prospects.
  • Conduct admissions protocols for 1st year residents.

Lead DA Instructor

Pima Medical Institute
06.2022 - 11.2023
  • Instruct DA students in dental assisting curriculum
  • Prepare program budget
  • Assist in curriculum development
  • Assist faculty coordinator in the hiring of dental assisting faculty
  • Supervise and evaluate faculty
  • Determine teaching assignments for faculty
  • Determine admissions criteria and procedures
  • Plan and operate program facilities
  • Assess facilities and equipment periodically in relation to current concepts of dental assisting and recommend appropriate modifications
  • Monitor program inventory and order supplies and equipment for the department as necessary
  • Participate in Advisory Board Meetings to ensure externship concerns, student progress, student outcomes and community satisfaction are communicated to the Faculty Coordinator and Campus Director
  • Review curriculum and make recommendations to the Corporate Education Department during program revision cycles.

Office Manager

Peak Dental Services/Colorado Periodontal Group
04.2021 - 05.2022
  • Mange 4 doctor schedules at different locations
  • Hire and train new employees
  • Answer multi-line phones
  • Present treatment plan estimates with and without insurance benefits
  • Collect deposits and prepayment for treatment
  • Collect on account balances
  • Complete end of day reports, balance out the daily deposit
  • Complete month end reports
  • Staff payroll
  • Monitor and enter employee time sheets, bonuses, mileage, etc
  • Verify insurance
  • Enter insurance information into patient charts
  • Request insurance plan breakdowns
  • Review and submit dental claims
  • Resubmit claim denial appeals
  • Greet Patients
  • New patient paperwork
  • Update health history and medication list
  • Complete consent forms for surgical procedures
  • Schedule future appointments.

Office Manager/Treatment Coordinator

Dentistry of Colorado
08.2020 - 04.2021
  • Greet Patients
  • New Patient paperwork
  • Update health history and medication list
  • Complete consent forms for surgical procedures
  • Verify dental insurance
  • Answer multi-line phone
  • Present treatment plan estimates to patients
  • Collect pre-payment for treatment
  • Monitor and enter employee time sheets
  • Review and submit dental insurance claims
  • Complete end of day reports, balance out the daily deposit.

Lead Surgical Assistant

Peak Dental Services
12.2019 - 08.2020
  • Greet/Seat patients
  • Take digital x-rays
  • Assist Dentist by passing instruments during exams and treatment of patients
  • Extractions, Root Canals, Crowns, and Composite Fillings
  • Denture Adjustments
  • Impressions
  • Crown Seats
  • Assist Periodontist in surgical procedures and post-op visits
  • Assist Orthodontist with adjustments, placing and bonding brackets
  • Stock/prepare procedure rooms with supplies and instruments
  • Set up trays for dental procedures
  • Sterilize dental instruments and procedure rooms
  • Place orders for supplies; bone graft, membrane, implants, instruments, disposable items, etc.

Lead Dental Assistant (Full-time)

Bright Now Dental/ Smile Brands Inc.
01.2013 - 11.2019
  • Greet/Seat patients
  • Take digital x-rays
  • Assist Dentist by passing instruments during exams and treatment of patients
  • Extractions, Root Canals, Crowns, and Composite Fillings
  • Denture Adjustments
  • Impressions
  • Assist Periodontist in surgical procedures and post-op visits
  • Assist Orthodontist with adjustments, placing and bonding brackets
  • Stock/prepare procedure rooms with supplies and instruments
  • Set up trays for dental procedures
  • Sterilize dental instruments and procedure rooms
  • Place orders for supplies; bone graft, membrane, implants, instruments, disposable items, etc.

Education

Dental Assistant Certification -

PIMA Medical Institute
Denver, CO
04.2013

High School Diploma -

Skyview High School
Thornton, CO
05.2009

Skills

  • Program Management
  • Office Administration
  • Hiring and recruitment knowledge
  • Training Coordination
  • Project Coordination
  • Expense Tracking
  • Bilingual English/Spanish with the ability to translate
  • Ability to prioritize, multitask, and complete daily workload in a timely fashion
  • Excellent customer service and phone etiquette while maintaining a positive demeanor
  • Proficient in multiple computer software
  • Quick learner
  • Driven by providing patient/client and employer satisfaction and going above and beyond to meet their expectations

Languages

Spanish
Native or Bilingual

Timeline

Periodontics Program Coordinator

University of Colorado Anschutz- School of Dental Medicine
12.2023 - Current

Lead DA Instructor

Pima Medical Institute
06.2022 - 11.2023

Office Manager

Peak Dental Services/Colorado Periodontal Group
04.2021 - 05.2022

Office Manager/Treatment Coordinator

Dentistry of Colorado
08.2020 - 04.2021

Lead Surgical Assistant

Peak Dental Services
12.2019 - 08.2020

Lead Dental Assistant (Full-time)

Bright Now Dental/ Smile Brands Inc.
01.2013 - 11.2019

Dental Assistant Certification -

PIMA Medical Institute

High School Diploma -

Skyview High School
Angelica Maez