Angelica Maldonado-Grove
McKeesport,PA
Summary
Adept at delivering compassionate care and maintaining confidentiality, I leveraged my expertise in EMR/EHR and patient-focused care at Select Specialty Hospital to enhance patient satisfaction and improve care standards. My strong interpersonal skills and dedication to quality assurance have consistently supported team efforts in achieving excellence in patient management and care coordination.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CNA
Select Speciality Hospital
McKeesport, PA
07.2021 - 09.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Administered medications under supervision of a licensed nurse.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated communication between patients, family members, and healthcare professionals.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Documented activities and recorded information in EMR system.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Conducted patient education on health maintenance and disease prevention.
Resident Care Advisor
Turtle Creek Valley Mental Health / Mental Retardation
North Versailles, PE
06.2011 - 02.2013
- Provided daily assistance to residents with activities of daily living, such as dressing and bathing.
- Maintained accurate records of resident care services and medication administration.
- Assisted in the development of individualized care plans for each resident.
- Monitored vital signs, weight, and other health indicators of residents.
- Performed light housekeeping duties and laundry services for residents.
- Encouraged social interaction among residents through organized recreational activities.
- Responded quickly to emergency situations and assisted medical staff during crises.
- Assisted in administering medications according to physician orders and facility policies.
- Conducted regular assessments of residents' physical condition, mental status, and emotional well-being.
- Participated in meetings with families to discuss changes or concerns related to the care of their loved ones.
- Collaborated with physicians, nurses, therapists, social workers, dietitians, pharmacists, and other healthcare professionals regarding resident care needs.
- Worked closely with family members to ensure they are informed about any changes in the resident's condition or treatment plan.
- Provided emotional support for residents coping with illness or disability.
- Reported any unusual incidents or changes in behavior observed while caring for a resident.
- Encouraged independence by assisting residents with self-care tasks such as grooming and hygiene.
- Ensured that all safety protocols are followed while providing care to the residents.
- Supervised nursing assistants when needed on assigned shifts.
- Reviewed dietary requirements of each resident and ensured meals were prepared accordingly.
- Assisted in arranging transportation for appointments outside the facility.
- Educated families on proper home care techniques when necessary.
- Developed relationships with current and prospective families within the community.
- Recorded patient conditions and vital signs before and after medical operations.
- Organized games and other activities to engage clients and offer mental stimulation.
- Assisted residents with daily living activities as designated in care plans.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
- Monitored infection control procedures to verify facility-wide health and safety.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Aided residents with ambulation and use of walkers, canes and wheelchairs.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
CNA
UPMC Mckeesport Hospital
McKeesport, PA
11.2005 - 05.2009
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated communication between patients, family members, and healthcare professionals.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Education
High School Diploma -
McKeesport High School
McKeesport, PA06-2005
Allied Health
McKeesport High School
McKeesport, PA06-2005
Skills
- Compassion and Empathy
- Dressing assistance
- Vital signs monitoring
- Basic Life Support
- Complex Problem-Solving
- Compassionate communication
- Maintaining confidentiality
- Patient-focused care
- Patient Relations
- Care plan implementation
- Vital sign recording
- Electronic Charting
- Direct Patient Care
- Infection control procedures
- Quality Assurance
- Medical terminology knowledge
- Condition Monitoring
- Documenting behaviors
- Observing responses
- EMR / EHR
- Adaptable
- Documentation expert
- Patient Management
- Quality Assurance Controls
- Responding to emergencies
- Catheter change and preparation
- Wound care specialist
- G-tube care
- Reliable team player
- End of life care
- Respiratory equipment training
- Pediatric Care
- Interdisciplinary communication
- Quick problem solver
- Tracheostomy Care
- Tube feedings and medications familiarity
- Safety Precautions
- Collecting vital signs
- Calm and level-headed under duress
- Reliable transportation
- Patient relationship building
- Range of motion exercises
- Supporting personal needs
- Compassionate caregiver
- Healthcare ethics
- Helping with medication
- Bedside manner
- General housekeeping ability
- DBMS
- Inpatient Care
- Outpatient Care
- Trustworthy companion
- Valid Pa driver's license
- Performing patient intakes
- Activity Coordination
- Chronic Disease Management
- Dementia and Alzheimer's knowledge
- Medical Records Management
- Recording vital signs
- Oxygen therapy
- Compassionate
- EHR Management
- Family support and assistance
Certification
- CNA Current Red Cross BLS
References
References available upon request.
Timeline
CNA
Select Speciality Hospital
07.2021 - 09.2024
Resident Care Advisor
Turtle Creek Valley Mental Health / Mental Retardation
06.2011 - 02.2013
CNA
UPMC Mckeesport Hospital
11.2005 - 05.2009
- CNA Current Red Cross BLS
High School Diploma -
McKeesport High School
Allied Health
McKeesport High School
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