Angelica Martinez Morales

Food Service Worker Floater

Madison Metropolitan Escuela

09.2022 - Current

Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Made food according to standard recipes with requested changes for customer satisfaction.
Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Developed and maintained positive relationships with customers to enhance service.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Learned other teammates' work tasks to train as backup.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Set up and broke down food service lines quickly to maintain service flow.
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Participated in regular trainings to stay current on industry best practices and trends.
Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Managed inventory levels to prevent shortages and reduce waste.
Prepared variety of menu items following specific recipes to ensure customer satisfaction.
Maintained accurate records of food temperatures to ensure safety standards were met.
Conducted daily equipment checks to ensure operational efficiency.
Boosted customer satisfaction, promptly addressing and resolving complaints.
Collaborated with kitchen staff to plan and execute special events without hitches.
Enhanced customer loyalty, remembering regulars' names and orders.
Improved dining experience by maintaining clean and organized eating area.
Cleaned and organized kitchen, dining and service areas.
Monitored food quality and freshness throughout day.
Portioned and wrapped food to place directly on plates for service to patrons.
Verified prepared food met standards for quality and quantity before serving to customers.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Observed diners to respond to additional requests and determine when meal completed.
Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Streamlined checkout process, reducing wait times for customers.
Implemented waste reduction strategies, contributing to cost savings.
Increased repeat business with high standards of food quality and service.
Fostered positive dining atmosphere by offering exceptional customer service.
Enhanced team efficiency with streamlined food preparation processes.
Optimized food presentation to enhance customer dining experience.
Reduced food preparation times by organizing workstations effectively.
Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
Improved team morale by organizing regular staff meetings and feedback sessions.
Assisted in menu development to cater to wider variety of dietary preferences.
Trained new staff on proper food handling and customer service techniques for better onboarding.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Greeted customers and answered inquiries regarding menu items and specials.
Demonstrated knowledge of menu items and corresponding ingredients.
Adjusted food preparation methods in accordance with customer requests.
Utilized POS system to receive and process food and beverage orders.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.