Angelica McCoy
Brooklyn Center, MN,MN
Summary
Proven track record in ensuring safe and efficient transportation for NorthStar Bus Lines, leveraging skills in emergency procedures and behavior management. Demonstrated ability to enhance passenger safety and maintain strict schedules. Recognized for exceptional communication abilities and a customer-oriented approach, significantly improving client satisfaction and operational outcomes.
Overview
7
7
years of professional experience
Work History
School Bus Driver
NorthStar Bus Lines
08.2017 - Current
- Communicated information to parents to promote good communication and transparency.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Created and enforced bus rules and kept expectations posted.
- Enforced student behavior policies and responded to student emergencies.
Personal Care Assistant
All Home Care
06.2022 - 06.2023
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Ran errands for patients, did shopping, and picked up other necessities.
- Conferred with supervisor to discuss patient condition and medical care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Scheduled and accompanied clients to medical appointments.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Medical Billing And Coding Certification - Medical Billing And Coding
Rasmussen University
Minneapolis, MN04.2034
Skills
- Special Needs Assistance
- Behavior Management
- Transporting Students
- Emergency Procedures
- Dependable and reliable
- Customer-Oriented
- Safe Driver Training
- Student Supervision
- Effective communication skills
Timeline
Personal Care Assistant
All Home Care
06.2022 - 06.2023
School Bus Driver
NorthStar Bus Lines
08.2017 - Current
Medical Billing And Coding Certification - Medical Billing And Coding
Rasmussen University
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