ANGELICA MCNAIR
Lumberton,NJ
Summary
Organized and dependable entry level Medical Administrator with a proven track record of necessary skills and work ethics to support capacity and adequacy in a busy healthcare environment. Proficient in managing operations to ensure effective staff moral and patient satisfaction.
Overview
25
25
years of professional experience
Work History
Medical Office Administrator
Redesigning Mental Health Services LLC
2023.01 - Current
- Perform medical records management, including filing, organizing and scanning documents for over 300 patients.
- Implemented care and efficiency improvements to support and enhance office operations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Boosted staff morale by offering constructive feedback and specific direction.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Addressed and remedied all patient or team member issues.
- Provided supervision and management to team of support personnel.
- Developed close working relationships with front office and back office staff.
- Consulted with healthcare professionals on business decisions.
Senior Foodservice Handler
New Lisbon Developmental Center
1999.03 - 2022.11
- Demonstrate strong leadership skills while providing 32 individuals food service at their home for developmentally disabled
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Developed and implemented storage solutions to maintain safety and protection and keep stock organized.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Packed items into appropriate containers for shipment.
- Received and unpacked shipments and new equipment as directed.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Maintained clean, orderly work environment free of hazards.
Education
Bachelor of Science - Business Administration / Management
Central State University
Ohio12.2022
Associate of Applied Science - Business Administration / Management
Eastern Gateway Community College
Steubenville, OH07.2019
Skills
- Account Updates
- Records Management
- Health Information Systems (HIS)
- Medical Release of Information ROI
- Information Assistance
- Demographics Information
- Paperwork Processing
- Patient Registration
- Completing Insurance Forms
- Patient Admission Documents Processing
- Electronic Filing System Organization
- EMR Systems
Timeline
Medical Office Administrator
Redesigning Mental Health Services LLC
2023.01 - Current
Senior Foodservice Handler
New Lisbon Developmental Center
1999.03 - 2022.11
Bachelor of Science - Business Administration / Management
Central State University
Associate of Applied Science - Business Administration / Management
Eastern Gateway Community College
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