Angelica Megdanis

I served as a monitor of my boarding school from the start of my junior year through my senior year. Monitors are upperclassman who want to pursue leadership position which require an application and interview process. I served as a monitor for lower classman girls. I lived in the lowerclassman dorm and ran weekly gatherings with all the girls which usually consisted of food and fun bonding activities. It was a great opportunity to develop relationships with the younger girls and help support them throughout their high school experiences.

Engaged in community outreach to aid program mission centered on community support and enrichment. We worked with kids in underprivileged communities to help educate them with creative and engaging activities. This included creating bridges out of popsicle sticks or conducting different science experiment's. This gave me the opportunity to come up with new activities each week for the kids, that were both fun and engaging.

I worked as a hostess for the summer of 2023. My position included:

• Maintaining a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Collaborating with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Providing exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Managing reservations efficiently to accommodate walk-in guests and reduce wait times.

I currently work at the Harvard Shop as a sales associate.

• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.