Angelica Mendoza
Yuma,Az
Summary
Extremely motivated to work in something new; can adapt to change as needed. Organized, quick learner, and works well individually or with a team. Excellent in establishing relationships with customers to maintain the business.
Overview
1
1
year of professional experience
Work History
Customer Service
Advanced Call Center Technologies
- Member of AT&T customer service for 1 year. Worked helping customers paying their bills by the phone, explaining bills, or the plan. Basically, was being able to help the customer with any issue customer had with the company.
- 1 year worked again 3 years later for almost another year.
Customer Service
Convey Health Solutions
- Customer Service for health insurance. Help members call pharmacies if they needed help since most of the members were elderly members it was hard for them to understand or order medicines. Which I was there to make the calls for them and help them. Help answering questions about insurance. Multitasking : notes and talking to member.
- 5 Months
Crew Member
Jays Party Shop
11.2023 - 12.2024
- Delivered exceptional customer service by addressing inquiries and processing orders efficiently.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Operated equipment and tools safely, adhering to established safety protocols.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Collaborated with clients to understand vision, ensuring alignment with expectations and preferences.
- Managed inventory of decor supplies, maintaining organization and availability for timely event setups.
- Increased client satisfaction by delivering personalized and unique decoration concepts.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Cashier
McDonalds
- 01.2014
- Taking orders, worked as a team, cleaning, Multitasking, any duty it was available as a fast-food restaurant I was being able to do or help.
- 1 +yr
Education
Diploma -
San Luis High School
San Luis, Az01.2011
Skills
- Fast learner
- Bilingual
- Multitasking
- Customer Service
- Problem Solving
- Customer service skills
- Fast food customer service
- Customer service and assistance
- Invitation design
- Balloon artistrye
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Crew Member
Jays Party Shop
11.2023 - 12.2024
Customer Service
Advanced Call Center Technologies
Customer Service
Convey Health Solutions
Cashier
McDonalds
- 01.2014
Diploma -
San Luis High School