Summary
Work History
Education
Skills
Timeline
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Angelica Miller

Addison,TX

Summary

-Dependable with superior work ethic and dedication to high quality of services. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

- Well-organized with ability to focus on creating strategies and business models to align with business initiatives. Systematic about keeping budget and administrative requirements in line to optimize operations.

Work History

Treatment Coordinator

Made Ya Smile Dental
Kingwood, TX
  • Managed patient scheduling, appointment reminders, and follow-up calls.
  • Created customized treatment plans for patients based on individual needs.
  • Tracked patient progress and updated records accordingly.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Delegated daily tasks to team members to optimize group productivity.
  • Managed morning huddles to project daily goals and execution strategy plans

Lead Dental Assistant

Sweetpea Smiles
Houston, TX
  • Provided chairside assistance to dentists during dental procedures.
  • Instructed patients on proper oral hygiene techniques and post-operative care.
  • Performed administrative tasks such as scheduling appointments and managing patient records.
  • Coordinated office activities by communicating with other departments and staff members.
  • Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
  • Managed incoming calls from patients regarding appointments or inquiries about services offered.
  • Organized patient files electronically within the practice management software system.
  • Actively participated in team meetings to discuss workflow strategies for improving productivity.
  • Educated patients on treatment procedures and post-procedure home care.

Education

Associate of Arts - General Studies

Portland Community College
Portland, OR
06-2012

Bachelor of Arts - Marketing Management And Research

University of Houston - Downtown
Houston, TX

Skills

  • Treatment Planning
  • HIPAA Compliance
  • Dental insurance expertise
  • Patient scheduling
  • Office Administration
  • Secretarial duties
  • Bookkeeping
  • Expertise of payment plans
  • Patient Care Coordination
  • Patient Flow Management
  • Patient Relations
  • Meeting Preparation
  • Patient Education
  • Budget Management
  • Infection Control
  • Workflow Coordination
  • Payment plans

Timeline

Treatment Coordinator

Made Ya Smile Dental

Lead Dental Assistant

Sweetpea Smiles

Associate of Arts - General Studies

Portland Community College

Bachelor of Arts - Marketing Management And Research

University of Houston - Downtown

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Angelica Miller