Summary
Overview
Work History
Education
Skills
Additional Information - Form1095 A
Application Id
Ssn
Department Information
Health Insurance Information
Timeline
Generic

Angelica M Reyes

Delray Beach,US

Summary

Dynamic Medical Receptionist with extensive experience at Kidney & Hypertension, excelling in patient registration and insurance verification. Proven ability to enhance patient satisfaction through exceptional customer service and efficient referral processing. Skilled in managing electronic health records while maintaining strict confidentiality and compliance with HIPAA guidelines.

Overview

5
5
years of professional experience

Work History

Medical Receptionist

Kidney & Hypertension
Delray Beach, Florida
01.2024 - 06.2025
  • Greeted patients and visitors in a friendly and professional manner.
  • Managed patient check-in and check-out processes smoothly.
  • Verified insurance information and processed patient forms accurately.
  • Coordinated communication between medical staff and patients effectively.
  • Assisted with billing inquiries and payment processing promptly.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Protected patients by observing strict HIPAA guidelines.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Performed data entry tasks related to billing and collections procedures.

Medical Receptionist

Call 4 Health
Delray Beach, Florida
11.2021 - 12.2023
  • Verified insurance information and processed patient forms accurately.
  • Coordinated communication between medical staff and patients effectively.
  • Assisted with billing inquiries and payment processing promptly.
  • Responded to phone calls, addressing patient questions and concerns courteously.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Entered insurance, demographics and health history into patient database.
  • Routed laboratory or diagnostic results to appropriate staff.

Medical Receptionist

Burgess Residential
Florence, SC
02.2020 - 10.2023
  • Transcribed recorded practitioners' diagnoses and recommendations into medical records.
  • Compiled and coded patient information or data in appropriate computer system.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Ordered office supplies as needed to maintain inventory levels.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Greeted and checked in patients, updating patient information in computer system.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Verified insurance information and processed patient forms accurately.
  • Greeted patients and visitors in a friendly and professional manner.

Education

High School Diploma -

Murray County High School
Chatsworth, GA
06-1996

Skills

  • Patient registration
  • Insurance verification
  • Medical billing
  • Electronic health records
  • Referral processing
  • Customer service
  • Referral verification
  • Billing support
  • Insurance claims
  • Telephone etiquette
  • Patient referral
  • Multitasking capacity
  • Maintain records

Additional Information - Form1095 A

FL, 165383523, Florida Blue HMO, xxx-xx-6989, Zikerius Reyes, xxx-xx-1467, Angelica M Reyes, xxx-xx-6989, 06/01/24, 12/31/24, Zikerius Reyes, xxx-xx-1467, 06/01/24, 12/31/24

Application Id

5120172991

Ssn

xxx-xx-6989

Department Information

Department of Health & Human Services, 465 Industrial Boulevard, London, KY, 40750, 5120172991, 01/04/25

Health Insurance Information

myBlue Connected Care Silver 24M03-70, True, 2024, 06/01/24, 12/31/24

Timeline

Medical Receptionist

Kidney & Hypertension
01.2024 - 06.2025

Medical Receptionist

Call 4 Health
11.2021 - 12.2023

Medical Receptionist

Burgess Residential
02.2020 - 10.2023

High School Diploma -

Murray County High School

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