Angelica Munguia

Here I created pediatric providers schedules going off their contracted hours, placed them in clinics I saw fit best. Maintained their patient flow ensuring max number of patients were seen. Approved/Deny all PTO requests and blocked off schedules were needed. Ran payroll for all providers - making sure all time was correct.

• Executed billing tasks and recorded information in company databases.
• Verified accuracy of billing data and corrected discrepancies.
• Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Assisted customers with account inquiries, resolving issues promptly and professionally.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.

• Teller duties: customer service, cash handling, responsibilities of a teller include: deposits, withdrawals, create money orders and cashier checks, receive payments, etc. I also assisted member with their accounts. The programs I worked off are Teller Navigator, CDI and dyna cash.

• Resigned from job due to personal medical reasons. While working at first convenience bank I Experienced one on one training doing teller work and personal banker work that included opening new accounts and loans for customers. In my time there I attended a week long training course that included several courses such as basic cash handling, loans and banking fundamentals. I very much loved and enjoyed the experience and environment

• My time in this position my daily duties consisted of: scheduling clients, meeting sales requirements, consulting with customers in professional manner, maintaining a clean and organized salon, clean all equipment and beds daily, comprehend all pricing, products and service techniques. Cash handling, opening/closing business, daily administrative paperwork, updating customer files and billing records. Oversee waiting/reception area, answer phone lines, and greet customers.