Angelica Nevarez
Lancaster,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Antelope Valley Medical Center
04.2001 - Current
- Assistant to unit Director and Manager
- Calendar management for Director and Manager by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Reviewing and maintaining employee's timecards for 200 employee's
- Managed paper and electronic filing systems by routing various documents & taking messages
- Assist coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail
- Daily management of unit/staff schedule
- Approving staff Shift Swaps, Open Shifts and Vacation requests
- Finding coverage as needed for each unit
- Balancing unit schedules every 6 weeks
- Office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ordering and stocking special items/cables/equipment needed
- Processing Standard Purchase Orders for special order items
- Maintain employee files
- Follow up with employees on annual requirements such as required licenses, credentials and TB/Fit testing before they expire
- Maintaining Attendance tracking records for each employee
- Processing Disciplinary Actions as needed and sending them to HR for approval
- Maintaining unit Position Control
- Screening application's, review resume's and set up interviews
- Attend interviews for new candidates with Director, Manager and Unit Educators
- Request Positions when needed for various roles (RN's, NT's, MT's and Unit Secretaries)
- Deliver excellent customer service through prompt responses to staff inquiries, addressing concerns effectively, and building strong relationships.
Front Office Assistant
Dr. Douglas B. Weber, D.D.S
09.1999 - 04.2001
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for patients, contributing to an overall positive experience.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions
- Supported staff members with administrative tasks
Education
No Degree - Courses Taken For Nursing Program / Associates
Antelope Valley College
Lancaster, CAMedical Assistant -
Bryman College
Reseda, CA09-1999
High School Diploma -
Highland High School
Palmdale, CA06-1998
Skills
- Customer service
- Dedicated team player
- Resourceful
- Reliable
- Computer skills
- Administrative support
- Time management
- Computer proficiency
- Professional communication
- Deadline oriented
- Prioritization
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Antelope Valley Medical Center
04.2001 - Current
Front Office Assistant
Dr. Douglas B. Weber, D.D.S
09.1999 - 04.2001
No Degree - Courses Taken For Nursing Program / Associates
Antelope Valley College
Medical Assistant -
Bryman College
High School Diploma -
Highland High School
Similar Profiles
Diana NoriegaDiana Noriega
Registered Nurse, CCU at Antelope Valley Medical CenterRegistered Nurse, CCU at Antelope Valley Medical Center
Cynthia MurallesCynthia Muralles
Secretary II (WIP Surgery/ PACU) at Antelope Valley Medical CenterSecretary II (WIP Surgery/ PACU) at Antelope Valley Medical Center
Nicole NebelNicole Nebel
Registered Nurse, Emergency Department at Antelope Valley Medical CenterRegistered Nurse, Emergency Department at Antelope Valley Medical Center