Savoy Ashby
Mcdonough,GA
Summary
Dynamic and results-oriented professional with a proven track record at Americold for optimizing workflow and enhancing customer satisfaction. Excelled in cross-functional coordination and efficient problem resolution, demonstrating strong interpersonal communication and physical endurance. Recognized for leadership in complaint resolution and safety compliance, consistently achieving project objectives.
Overview
4
4
years of professional experience
Work History
Inbound Worker
Newrest
Atlanta, GA
02.2024 - 05.2024
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Monitored inventory levels to ensure adequate supply for production needs.
- Ensured adherence to established policies and procedures related to production processes.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Trained new employees on safe operating procedures for all machines used in the facility.
Employee
Americold
Atlanta, USA
06.2022 - 08.2022
- Perform daily quality checks of inventory, ensuring damaged items were reported and removed for inspection
- Analyzed order processing workflow to optimize and reduce fulfillment time
- Demonstrated leadership and attention to detail
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
Employee
Zaxby
Stockbridge, USA
01.2021 - 03.2021
- Optimized workflow by maintaining a clean and organized work space
- Defused volatile customers interactions calmly and courtesy white upholding company policy
- Worked with a team to maintain smooth operations and high standards of customer service during high-volume rush
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
Employee
Wendy
Mcdonough, USA
06.2020 - 07.2020
- Operated drive through services including taking orders, handling payments, and food delivery
- Mastered POS systems
- Prepared raw food items to customer satisfaction
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
associate's -
Southern Crescent Technical College
Griffin, GA11-2025
Skills
- Physical Endurance
- Prioritization and Scheduling
- Customer Relations
- Efficient Learner
- Effective Problem Resolution
- Strong Interpersonal Communication
- Cross-functional coordination
- Complaint resolution
- Safety and compliance
- Truck unloading
- Site clearing
Timeline
Inbound Worker
Newrest
02.2024 - 05.2024
Employee
Americold
06.2022 - 08.2022
Employee
Zaxby
01.2021 - 03.2021
Employee
Wendy
06.2020 - 07.2020
associate's -
Southern Crescent Technical College
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