Angelica Ortega
The Dalles,OR
Summary
Dynamic and dedicated bilingual professional with over 20 years of experience in community engagement and support and with gaining experience working for school district, attorney office, doctors and dentist, church and nonprofit events. Passionate about fostering diversity and inclusivity, I have a proven track record of helping individuals from various backgrounds. My strong communication skills and commitment to service have enabled me to build meaningful relationships and drive positive change within the community, I thrive in collaborative environment and am eager to contribute my expertise to empower and help others,
Overview
6
6
years of professional experience
Work History
Receiving and Quality Control Manger
Orchard View Farms
05.2021 - 12.2024
- Improved product quality by implementing rigorous inspection processes and training quality control staff.
- Created quality control checklists to standardize inspection procedures across multiple production lines.
- Keeping accurate log in the company's computer system for shipment arrive.
- Overseeing the receiving area of the company
- Checking the quality and quantity of received production.
- Ensuring proper storage and recording inventory system, which allow owners and buyers accurate information of quality.
- Communicating with other department and suppliers, buyer and working with the leads from Orchard Supervisors.
- Inspecting raw materials and finished products to ensure they meet quality standards.
- Documenting and reporting any deviations from quality standards.
- Maintaining detailed records of inspections and results.
- Ensuring that all equipment used in quality control processes is in good working order and calibrated properly.
- Collaborating with other departments to identify and resolve quality issues
Legal Assistant
TCTC Legal Office
01.2019 - 05.2021
- Prepared clients for meetings by summarizing case details and relevant documents.
- Handled incoming and outgoing correspondence for streamlined communication.
- Monitored changes in legal regulations by reviewing updates from legal publications.
- Conducted legal research by utilizing online databases and law libraries.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
Office Administration Specialist
GOBHI
04.2020 - 01.2021
- Serve as the front-line contact for customer service and problem-solving for external partners and the general public.
- Manage the Agency’s general inbox by responding to basic inquiries and ensuring that other incoming information, requests, complaints, questions, or documentation is received, processed, organized, or filed in a timely manner.
- Maintain Agency inventory, order supplies, and submit maintenance or other requests to keep daily operations running as smoothly as possible.
- Maintain physical and electronic filing system of confidential records.
- Maintain and track data using reports, spreadsheets, and databases.
- Taking notes and helping other departments for support
- Supported executive staff, managing calendars, scheduling appointments, and arranging travel plans for optimal efficiency.
- Reduced errors in documentation by thoroughly proofreading and editing materials before distribution.
- Facilitated project completion by assigning tasks to appropriate team members based on skill sets and availability.
- Enhanced communication between departments by organizing regular team meetings and conferences.
- Demonstrated adaptability in adjusting quickly to changing priorities while maintaining high levels of accuracy in task execution.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Informed and supported business leaders through consistent communication and administrative support duties.
Education
High School Diploma -
The Dalles High School
The Dalles, ORSkills
- Relationship building
- Multitasking proficiency
- Exceptional organization
- Fluent bilingualism
- Document translation
- Nonprofit experience
- Event coordination
- Community education
- Outreach initiatives
Timeline
Receiving and Quality Control Manger
Orchard View Farms
05.2021 - 12.2024
Office Administration Specialist
GOBHI
04.2020 - 01.2021
Legal Assistant
TCTC Legal Office
01.2019 - 05.2021
High School Diploma -
The Dalles High School
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