Angelica Ortez

• Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments.
• Proactively maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system.
• Build new business by completing inbound and outbound call campaigns daily.
• Assist in customer account management and collections by accepting payments, monitoring, and managing customer appointments.
• Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.
• Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
• Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
• Engage in ongoing training and remain updated on our evolving products and processes.

Sales Associate

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Ride Technician

• Diagnosing and inspecting ride systems for any issues or damages that may need repairs.
• Ride Operator

Photographer

• Take Pictures of customer at the view
• Download images into computer and print
• Handle cash transactions

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases, and receive and process cash or credit payment.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Prepare merchandise for purchase or rental.
• Prepare estimates and bids that meet specific customer needs.
• Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
• Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
• Keep records of cases and prepare required reports.