Angelica Paola D. Leonor
New Jersey
Summary
Results-driven banking professional with extensive experience in client onboarding, KYC analysis, and AML compliance. Recognized among the top sales officers for driving client satisfaction and business growth through tailored financial solutions and effective onboarding processes.
Overview
10
10
years of professional experience
Work History
Senior Personal Banker
Provident Bank
Teaneck, New Jersey
12.2025 - Current
- Facilitated loan applications and guided clients through approval processes.
- Delivered comprehensive financial advice on investments, mortgages, loans, and insurance.
- Executed daily transactions including cash deposits, check cashing, loan payments, and money orders.
Sales Officer- Assistant Manager
SECURITY BANK CORPORATION
01.2024 - 01.2025
- Managed onboarding for new and existing wealth clients, ensuring accurate KYC analysis and AML compliance.
- Ranked in Top 8 Sales Officers nationally and Top 2 regionally for credit card referrals.
- Oversaw a portfolio of 80-100 business and individual clients, delivering tailored financial and investment solutions.
- Conducted 20+ client calls daily and 5 business meetings weekly to promote banking products and drive revenue.
- Spearheaded client onboarding procedures, ensuring documentation accuracy and regulatory adherence.
- Collaborated with relationship managers, product specialists, and branch personnel to meet client needs.
- Conducted enhanced due diligence for high-risk accounts and ensured policy compliance.
Customer Advisor- Junior Assistant Manager
SECURITY BANK CORPORATION
01.2022 - 01.2024
- Led client-facing operations, supporting new account onboarding and AML/KYC documentation reviews.
- Participated in training sessions to stay current on compliance and product knowledge.
- Maintained end-of-day processing and secured financial records.
New Accounts
EASTWEST BANKING CORPORATION
01.2019 - 01.2021
- Opened and managed new accounts in compliance with KYC and AML guidelines.
- Promoted digital banking and financial products during client interactions.
- Collaborated with IT and other departments to resolve account-related issues.
- Ensured timely submission of account reports and referred high-potential clients for additional product offerings.
Sales & Service Associates
PHILIPPINE NATIONAL BANK
01.2016 - 01.2019
- Increased sales and ensured exceptional customer service, enhancing branch performance.
- Provided customer service and sales support, facilitating account acquisition.
- Maintained secure financial documentation and handled new account inquiries.
- Performed time deposit adjustments and managed end-of-day processing.
Education
Bachelor of Science - Business Administration, Major in Marketing Management
New Era University
Quezon City, Philippines01-2016
Skills
- Client Onboarding & Implementation
- KYC & AML Compliance
- Financial Wellness Solutions
- Cross-functional Collaboration
- Project Plan Development & Execution
- Sales Strategy & Business Development
- Regulatory Documentation
- CRM Systems (Salesforce, MS Dynamics)
- Customer Service & Relationship Management
- Client Portfolio Management
- MS Office
- Excel
- Compliance Tools
- Microsoft Teams
- AML Platforms
Certifications And Awards
- Top Sales Officer for Credit Card, Security Banking Corp, 01/01/24
- Top Business Loan Referrer, Security Banking Corp, 03/31/23
- Project Management Fundamentals, Coursera
Timeline
Senior Personal Banker
Provident Bank
12.2025 - Current
Sales Officer- Assistant Manager
SECURITY BANK CORPORATION
01.2024 - 01.2025
Customer Advisor- Junior Assistant Manager
SECURITY BANK CORPORATION
01.2022 - 01.2024
New Accounts
EASTWEST BANKING CORPORATION
01.2019 - 01.2021
Sales & Service Associates
PHILIPPINE NATIONAL BANK
01.2016 - 01.2019
Bachelor of Science - Business Administration, Major in Marketing Management
New Era University