Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelica Parodi

Alameda,CA

Summary

Dynamic administrative professional with extensive experience excelling in office organization and customer service. Proven ability to streamline processes and enhance efficiency, while effectively managing scheduling and documentation. Skilled in Microsoft Outlook and adept at fostering positive client relations, ensuring seamless operations and high satisfaction.

Overview

16
16
years of professional experience

Work History

Administrative Assistant

CDS Distributing
06.2021 - 08.2025
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system
  • Managed phone and email correspondence and handled incoming and outgoing mail
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Established administrative work procedures to track staff's daily tasks.
  • Assisting with developing processes , maintaining documents and prepare for routine audits
  • Connected with Shippers/Customers when documents are expired keeping Certificates up to date

Surgery Scheduler

California Orthopedic and Spine
10.2019 - 06.2021
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated patient records to reflect upcoming surgeries and medical histories.
  • Checked patients in and out and collected payments.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.

Manger

Lavals Pizza
01.2010 - 10.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Event catering , setting/cleaning up , assisting with clients needs.
  • Ensuring clients are happy


Education

High School Diploma -

Island High
Alameda, CA
06-2014

Skills

  • Computer skills
  • Data entry
  • Administrative support
  • Time management
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Appointment scheduling
  • Professional and mature
  • Documentation and reporting

Timeline

Administrative Assistant

CDS Distributing
06.2021 - 08.2025

Surgery Scheduler

California Orthopedic and Spine
10.2019 - 06.2021

Manger

Lavals Pizza
01.2010 - 10.2019

High School Diploma -

Island High

Similar Profiles

CREATE PROFILE