Angelica Pruneda
Atwater,CA
Summary
Dedicated professional with proven performance in leadership, hard working, problem-solving, and time management. I am dependable, ready to quickly learn and be reliable to help your company achieve its goals.
Overview
4
4
years of professional experience
Work History
Operations Supervisor
CVS Pharmacy
08.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Team Leader Manager
Jack In The Box
10.2019 - 01.2020
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations.
- Developed training modules and documentation to train staff.
Education
GED -
Golden Valley High School
Merced, CA06.2018
Skills
- Job Assignments
- Supervising Employees
- Administration and Reporting
- Performance Tracking and Evaluations
Timeline
Operations Supervisor
CVS Pharmacy
08.2021 - Current
Team Leader Manager
Jack In The Box
10.2019 - 01.2020
GED -
Golden Valley High School