Angelica Quezada
Summary
Mental Health Professional with solid foundation in therapeutic techniques and client care. Adept at building strong rapport, fostering supportive environment, and navigating complex emotional landscapes. Skilled in collaboration, adaptable to evolving needs, and focused on achieving impactful outcomes. Competent in individual and group counseling, crisis intervention, and case management.
Overview
7
7
years of professional experience
Work History
Counter Sales Representative
Hertz Car Rental
12.2021 - Current
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
Practicum Student
CMU Wellness Center
11.2024 - 05.2025
- Developed client rapport through empathetic listening and effective communication, contributing to positive therapeutic outcomes.
- Collaborated closely with supervisors to discuss case progressions, receive guidance on best practices, and ensure ethical decisionmaking.
Program Tutor
Riverside Educational Center
09.2023 - 05.2025
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Manager of Operations
Domino's Pizza
06.2018 - 08.2021
- Established positive and effective communication among unit staff and organization leadership while reducing miscommunications
- Trained new employees on proper protocols and customer service standards.
- Opening/ Closing responsibilities
Education
Bachelor of Arts - Counseling Psychology
Colorado Mesa University
05.2025
Bachelor of Arts - Spanish-Hispanic Studies
Colorado Mesa University
05.2025
Bachelor of Arts - Language Interpretation And Translation
Colorado Mesa University
05-2025
Skills
- Multicultural competence
- Mental health assessment
- Building rapport
- Communication
- Team management
- Time Management
- Active listening
Accomplishments
• Received full ride scholarship (Guardian Scholarship) to Colorado Mesa University through high school GPA, extra curricular activities and first-generation recognition
• Member of Psi Chi International Psychology Honors Society - top 15% of Psychology students
• Suicide Intervention Workshop (ASSIST)
Timeline
Practicum Student
CMU Wellness Center
11.2024 - 05.2025
Program Tutor
Riverside Educational Center
09.2023 - 05.2025
Counter Sales Representative
Hertz Car Rental
12.2021 - Current
Manager of Operations
Domino's Pizza
06.2018 - 08.2021
Bachelor of Arts - Counseling Psychology
Colorado Mesa University
Bachelor of Arts - Spanish-Hispanic Studies
Colorado Mesa University
Bachelor of Arts - Language Interpretation And Translation
Colorado Mesa University