Overview

Work History

Education

Skills

Timeline

Angelica Ramos

Los Angeles,CA

Overview

years of professional experience

Work History

Conduct Specialist for Youth

Liberty Behavioral Community service inc

Culver City, California

06.2024 - Current

Generated reports to track performance metrics of team members.
Researched and analyzed customer feedback to identify areas of improvement.
Assisted in developing strategies to increase clients satisfaction levels.
Participated in ongoing training and compliance activities.
Maintained positive working relationship with fellow staff and management.
Identified needs of customers promptly and efficiently.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Implemented strategies to take advantage of new opportunities.
Organized client meetings to provide project updates.
Analyzed key performance indicators to identify effective strategies.
Set specific goals for projects to measure progress and evaluate end results.

Caregiver

Mitra's Design

Woodland, CA

01.2024 - Current

Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Monitored vital signs including blood pressure, temperature and pulse rate.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Administered prescribed medications on a timely basis following care plan instructions.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Developed plans for respite care when needed based on availability of family members or other caregivers.

Care Provider & Tutor

Private Residential

01.2010 - 10.2023

Certificate in Child Development
Knowledgeable in nutrition, childcare, tutoring, and Cal Safety for operating in-home services for children from infants, toddlers, and children
Experienced in providing care for multiples and children with mental health disabilities; identifies signs of emotional or developmental problems
Assists in preparing food and serving meals and refreshments
Transport's children to and from school, social outings, classes, and medical appointments; assists in safe loading and unloading
Performs first aid or cardiopulmonary resuscitation (CPR)
Tutors following lesson plans and procedures for remote teaching in assigned subjects, assists with test preparation and homework assignments
Participates in teacher-parent conferences regarding students' progress or problems; collaborates with parent and teachers to coordinate instructional efforts
Supervises students in the home, classroom, or field trips
Coordinates and conducts age-appropriate recreational activities such as games, arts and crafts, sports, music and dance classes, walks, and play dates
Performs light housekeeping related to children's care
Supervises and assists with homework

Cashier/ Stocker

Mex Market

Glendale, USA

01.2009 - 01.2010

Receive payment by cash, check, credit cards, vouchers, or automatic debits
Help customers find the location of products
Issue receipts, refunds, credits, or change due to customers
Greet customers entering establishments
Complete order receipts
Obtain merchandise from bins or shelves
Pack and unpack items to be stocked on shelves in stockrooms

Education

Parent Helper -

Benjamin Franklin Elementary School

Glendale, CA

01.2011

Child Development -

Glendale Community College