Summary
Overview
Work History
Skills
Manager Comments
Professional Development
Key Achievements
Timeline
Generic

Angelica Rivas

Murphy,TX

Summary

Dynamic Talent Acquisition and Operations Manager with a proven track record at Albertsons Companies, excelling in strategic recruitment and team leadership. Expert in ATS implementation and process optimization, driving significant improvements in hiring quality and efficiency. Passionate about fostering diversity and inclusion while delivering high-volume hiring solutions.

Overview

13
13
years of professional experience

Work History

Talent Acquisition and Operations Manager

Albertsons Companies
01.2021 - Current
  • Built and led a high-performing team of 17+ (sourcers, coordinators, TA ops), delivering enterprise recruitment solutions under budget constraints.
  • Launched sourcing strategies that reduced time-to-hire and improved quality of hire across functions.
  • Spearheaded the enterprise rollout of Oracle ATS, including system customization, team training, and performance monitoring.
  • Partnered with HRBPs on contractor conversions and led permanent hiring initiatives while enhancing cross-functional alignment.
  • Managed recruiting operations for domestic and international teams, gaining valuable insight into offshore hiring and culture (Manila).
  • Drove transparency and improvement by developing real-time dashboards and analytics to monitor recruitment funnel and KPIs.
  • Championed culture by founding an internal engagement committee to boost morale, foster inclusion, and cultivate team connection.

Technology Talent Lead

Charles Schwab
01.2017 - 01.2021
  • Consulted with tech leaders to source, attract, and hire highly qualified technology talent, overseeing full-cycle recruiting.
  • Designed and executed strategic recruitment plans for internship and early-career programs, delivering 104 hires with 90% acceptance and 69% diversity.
  • Collaborated on compensation strategy, including RSU/options negotiation, and mentored candidates through offer process.
  • Developed social sourcing strategies to increase pipeline strength and fill 45 roles in less than one month, with strong diversity outcomes.

Talent Acquisition Specialist-Contract

Capital One
01.2017 - 12.2017
  • Designed and implemented recruiting metrics to assess time-to-fill and hiring quality.
  • Led sourcing strategy development using digital platforms and employee referral networks.
  • Supported process improvement initiatives, including interviewing guides and recruiter training.
  • Successful Recruitment Campaigns: Led multiple successful recruitment projects, resulting in the hiring of entry to executive leadership roles.
  • Process Improvements: Implemented new sourcing strategies that reduced the average time-to-hire and increased the efficiency of the recruitment process.
  • Team Leadership: Managed and mentored a team of seven sourcers, four RCs, and six TA Ops, fostering a collaborative and high-performance culture.

Talent Acquisition Specialist

7-Eleven Inc.
01.2012 - 01.2017
  • Directed recruitment for Store Support Center functions, integrating analytics into workforce planning and spend optimization.
  • Built foundational hiring practices and contributed to finance-driven recruitment strategies.

Skills

  • Talent Acquisition Strategy
  • Cross-Functional Leadership
  • DEI Recruitment
  • ATS Implementation (Oracle)
  • Process Redesign & Optimization
  • TA Metrics & Reporting
  • Team Development & Coaching
  • Candidate Experience
  • High-Volume Hiring
  • Workforce Planning
  • Risk & Compliance (EEO/OFCCP)
  • TA Program Consulting

Manager Comments

  • Angelica's strength this year has been in culture leadership. She is empathetic and caring, always concerned with how her team is feeling and wanting to know the pulse of the team. She created the engagement committee to boost morale, incorporate fun and team bonding into our work, and build a sense of belonging, significantly contributing to a positive and inclusive work environment. Angelica has great ideas and strategic vision, carries that momentum through implementation and adopts an ownership mindset.

Professional Development

  • Cultural Insights: Gained significant insights into workplace culture in Manila and the hiring process, which will be invaluable as she builds out the TA Ops team this year.
  • Team Management: Grew knowledge managing a team overseas while overseeing sourcers and RCs.
  • Enhance Employer Branding: Work on improving employer branding to make the company more attractive to potential candidates.
  • Technology Integration: Explore and implement new recruitment technologies to streamline processes and improve candidate experience.
  • Continuous Improvement: Suggest regular feedback sessions with HR managers and team to continuously improve the pay transparency process.
  • Resource Allocation: Work with the current sourcing team to work smarter, not harder, to allocate more support to the recruitment team to handle the increasing volume of hiring needs.

Key Achievements

  • Successful Recruitment Campaigns: Led multiple successful recruitment projects, resulting in the hiring of entry to executive leadership roles.
  • Process Improvements: Implemented new sourcing strategies that reduced the average time-to-hire and increased the efficiency of the recruitment process.
  • Team Leadership: Managed and mentored a team of seven sourcers, four RCs, and six TA Ops, fostering a collaborative and high-performance culture.
  • Stakeholder Collaboration: Worked closely with HRBPs to successfully take over contractor conversions and the permanent hiring process.
  • ATS Implementation: Played a key role in the inception and rollout of the Oracle ATS at Albertsons, contributing to its implementation and ongoing improvements.

Timeline

Talent Acquisition and Operations Manager

Albertsons Companies
01.2021 - Current

Technology Talent Lead

Charles Schwab
01.2017 - 01.2021

Talent Acquisition Specialist-Contract

Capital One
01.2017 - 12.2017

Talent Acquisition Specialist

7-Eleven Inc.
01.2012 - 01.2017
Angelica Rivas