Angelica Rodriguez
New Britain,CT
Summary
Knowledgeable Medical Assistant with exceptional background over 6+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
9
9
years of professional experience
Work History
Patient Care Associate
HHED
08.2018 - 01.2022
- Perform Vital Signs, electrocardiograms, lab testing and assist providers with emergency care, perform CPR if necessary, pickup medications, urine, pregnancy and glucose testing along with postmortem care.
- Treated patients, families, visitors, staff and others professionally, resulting in creation of several lasting relationships.
- Used mobility devices to transport patients.
- Tracked and reported clients' progress based on observations and conversations.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Routinely checked and repositioned patients to prevent bedsores and guarantee patient safety.
- Assisted physicians and nurses with basic wound care by preparing slings, stockings and bandages.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with patient transfers and ambulation.
Receptionist
Circle of Life Transition Center LLC
07.2016 - 07.2018
- Scheduled appointments and maintained and updated appointment calendars.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Greeted and directed visitors to appropriate personnel and answered average of 30 calls and emails daily.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Stylist Assistant
Mary's Unisex Salon
10.2012 - 06.2016
- Massaged, shampooed and conditioned patron's hair and scalp to clean and remove excess oil.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Colored, cut and installed extensions according to style photos and client specifications.
- Kept detailed track of client preferences and product needs to effectively schedule appointments, maintain inventory and optimize customer service.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pre-booked future appointments to increase repeat business.
Education
Some College (No Degree) - Prerequisites / Nursing
Capital Community College
Hartford, CT08.2025
Medical Assisting Certification - Medical Assisting
American Institute
West Hartford, CT05.2018
High School Diploma -
E. C. Goodwin Technical High School
New Britain, CT06.2014
Skills
- Medical Billing and Coding
- Patients' file maintenance
- Copy, Scan,Fax
- Appointment scheduling
- Data Entry : EMR
- Office Support
- Quality Program Protocols
- Healthcare Operations
- Care Plan Management
- Behavior Redirection
- Mobility Assistance Aptitude, Acute and Rehabilitative Care
- Vital Signs Measurement
Timeline
Patient Care Associate
HHED
08.2018 - 01.2022
Receptionist
Circle of Life Transition Center LLC
07.2016 - 07.2018
Stylist Assistant
Mary's Unisex Salon
10.2012 - 06.2016
Some College (No Degree) - Prerequisites / Nursing
Capital Community College
Medical Assisting Certification - Medical Assisting
American Institute
High School Diploma -
E. C. Goodwin Technical High School