Customer-focused professional with a successful 4-year career in the retail sector. Dynamic and effective at applying sales expertise and team coordination in a busy, fast-paced environment.
Overview
5
5
years of professional experience
Work History
Office Administrator
F. Korbel & Bros. Inc.
01.2024 - Current
Tracked office supplies and restocked low items to keep team members on-task and productive.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Maintained electronic and paper filing systems for easy retrieval of information.
Retail Supervisor
Puma
02.2023 - 01.2024
Conducted opening and closing duties, including cash handling, reporting, and shift changeovers
Provided one-on-one customer assistance to recommend footwear and apparel based on needs and preferences
Helped implement promotional displays and marketing campaigns to boost in-store traffic and sales
Shift Leader
Hot Topic
10.2020 - 01.2023
Led a team of sales associates during shifts, ensuring excellent customer service and store presentation
Opened and closed the store, handled cash deposits, balanced registers, and secured assets
Assisted in training new hires on company policies, product knowledge, and sales techniques
Drove daily sales goals through active customer engagement and upselling strategies
Handled inventory restocking, visual merchandising, and floor set changes in alignment with brand standards
Resolved customer concerns efficiently, maintaining a welcoming and inclusive store atmosphere