Open To Work
Angelica Rodriguez
Haledon
Summary
Dynamic medical billing and coding professional with over 2 years at Premier Community Healthcare Group, adept in ICD-10 and CPT coding. Proven ability to resolve billing issues and maximize reimbursements while ensuring patient satisfaction through effective communication and detail orientation. Committed to enhancing operational efficiency in healthcare settings.
Overview
11
11
years of professional experience
Work History
Remote Medical Billing /Coder (Pier Diem)
Premier Community Healthcare Group
03.2023 - 03.2025
- Rural Health Clinic Billing
- 2+ years of Epic HB billing
- Medicaid Billing.
- Computer skills.
- Experience in CPT and ICD-10 coding.
- Familiarity with medical terminology.
- Ability to communicate with various insurance payers.
- Experience in filing claim appeals with insurance companies to ensure maximum reimbursement.
- Responsible use of confidential information.
- Strong written and verbal skills.
- Ability to multi-task.
- Resolving billing issues with insurance carriers to obtain payment on denied or rejected claims.
- Review EPIC Workque Account Receivables 60+ days and resolve payor issues.
Radiology Patient Specialist
Akumin Radiology
Zephyrhills
04.2020 - 02.2025
- Insurance verification and authorizations for 5 modalities, which included MRI, CT, XRAY, DEXA, ULTRASOUNDS.
- Greeting patients and visitors in a courteous and helpful manner
- Checking patients in and out of the clinic which includes explanation of benefits, collection of copayments, and having patients complete their paperwork
- Answering incoming telephone lines and directing calls to the appropriate party
Receptionist/Insurance Verification
Gardner Audiology
Zephyrhills
12.2019 - 04.2020
- Manages clinic schedule for expedient patient care for walk-in appointments, scheduled appointments and patients.
- Maximize clinics efficiency by setting appointments, scheduling audiologist and assistant availability, updating patient information, physician information and entering & tracking orders/invoices.
- Insurance verifications, authorizations, and billing for 9 offices, which included obtaining referrals.
- Maintains detailed and accurate records of cash and bank deposits, inventory and call activity.
CALL CENTER MANAGER
FANSHOP HQ
Colorado Springs
10.2017 - 10.2019
- Prepare call center performance reports by collecting, analyzing, and summarizing data and trends.
- Maintained equipment by evaluating and installing equipment, developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.
- Met call center financial objectives by estimating requirements, preparing an annual budget, scheduling; initiating corrective actions.
- Accomplished call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions.
STORE MANAGER
INSTALOAN
Kissimmee
11.2013 - 09.2017
- Successfully managed customer accounts and payments are made in a timely manner to keep our default percentage below 5 percent and revenues at $1.5 million dollars.
- Process all vehicle titles, including perfecting liens and preparing for repossessions of collateral. Work in conjunction with local and state agencies such as The Department of Motor Vehicles regarding title and lien issues.
- Collections of past due accounts, which include contact by telephone and postal mail while complying with all applicable consumer and privacy laws.
- Coaching and the development of staff by introducing new practices and providing constructive criticism when needed.
Education
Certificate - Medical Billing and Coding
AAPC
Remote01.2026
Skills
- Medical billing
- ICD-10 coding
- CPT coding
- Insurance verification
- Patient communication
- Detail orientation
Languages
Spanish
Native/ Bilingual
Timeline
Remote Medical Billing /Coder (Pier Diem)
Premier Community Healthcare Group
03.2023 - 03.2025
Radiology Patient Specialist
Akumin Radiology
04.2020 - 02.2025
Receptionist/Insurance Verification
Gardner Audiology
12.2019 - 04.2020
CALL CENTER MANAGER
FANSHOP HQ
10.2017 - 10.2019
STORE MANAGER
INSTALOAN
11.2013 - 09.2017
Certificate - Medical Billing and Coding
AAPC