Angelica Romo
Chicago,IL
Summary
My background in Babysitting has given me experience with creative problem solving and time managment I was responsible for snack time, as well as clean up time and daily walks. I try my hardest to foster an organized schedule, and productive attitude.
With a background in sales, I am committed to ensuring customer satisfaction by providing exceptional service and unmatched support. I believe that I am proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. I am also very quick to learn in regards to new technology,often times helping my co-worker with sales.
Overview
5
5
years of professional experience
Work History
Babysitter
Mr. Ray Romansanta
08.2020 - 08.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Customer Service Representative
Our Lady Immaculate Bookstore
09.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Homeschooling
06.2022
Skills
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Computer Proficiency
Calm and patient demeanor
Money handling abilities
Payment Processing
Follow-up skills
Order Processing
Technical Support
Positive attitude
Effective communication
Cleaning and sanitizing
Activity management
Similar Profiles
Joanne MongelliJoanne Mongelli
Home Health Aide at Mr . Ray AboffHome Health Aide at Mr . Ray Aboff
Margaret MorrisseyMargaret Morrissey
Caregiver at Mr. Ray KresgeCaregiver at Mr. Ray Kresge
Amar KhadayatAmar Khadayat
Audit Assistant at Ray & Ray Chartered AccountantsAudit Assistant at Ray & Ray Chartered Accountants
Benjamin GroeperBenjamin Groeper
Account Manager at EJOT ATF, LPAccount Manager at EJOT ATF, LP
Teige PayneTeige Payne
Student Fellow at Illinois Institute of TechnologyStudent Fellow at Illinois Institute of Technology