ANGELICA ROSADO
New York,NY
Summary
Dedicated professional skilled in enhancing customer satisfaction and conducting thorough market research. Committed to identifying business opportunities and implementing strategies that lead to measurable growth and success.
Overview
23
23
years of professional experience
Work History
Business Development Manager
Premier Home Health Care
New York, New York
05.2023 - Current
- Developed and implemented strategies to increase sales and market share.
- Conducted research on industry trends, competitor activities, and customer needs.
- Organized meetings between senior management and prospective customers to enhance communication and foster partnerships.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Conducted research on industry trends, competitor activities, and customer needs to identify new business opportunities.
Community Relation Reprecentative (MLTC/FIDA)
HealthPlus Amerigrup/Anthem BlueCross BlueShield
New York, New York
05.2010 - 02.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
Medicaid Manage Care Facilitator Enrolment
GHI
New York, New York
05.2007 - 10.2009
- Ensured compliance with all relevant laws, regulations, and industry standards.
- Maintained accurate records of client information in accordance with agency policy and procedure.
- Collaborated with clinical and administrative staff to meet patient needs.
- Educating Consumers at the time of Enrolment, (Continuing Education)
Medicaid /Medicare Marketing Representative
WellCare/ABC Health Plan
New York, New York
03.2003 - 01.2007
- Developed marketing strategies to promote healthcare services across various channels.
- Conducted market research to identify trends and consumer needs in healthcare.
- Organized community events to foster relationships with potential clients and stakeholders.
- Attended meetings and studied material to remain current on promotion techniques and service benefits.
- Educating consumers at the time of enstoolment and collecting appropriate documents requested.
Education
Associate of Science - Elementary School Teaching
Bronx Community College
Bronx, NY08-2002
Skills
- Sales strategy
- NYS Accident, Health License
- NYS Department of Health Certified
skills: Salesforce Aut Bertha, the Social Care Network, ePACES, eMedNY, FIDA program
Language interpretation from English to Spanish to assist RN to complete Assessment
Timeline
Business Development Manager
Premier Home Health Care
05.2023 - Current
Community Relation Reprecentative (MLTC/FIDA)
HealthPlus Amerigrup/Anthem BlueCross BlueShield
05.2010 - 02.2021
Medicaid Manage Care Facilitator Enrolment
GHI
05.2007 - 10.2009
Medicaid /Medicare Marketing Representative
WellCare/ABC Health Plan
03.2003 - 01.2007
Associate of Science - Elementary School Teaching
Bronx Community College