Dynamic correctional officer with extensive experience at Cumberland County Sheriff's Office, adept in conflict resolution and inmate supervision. Demonstrated expertise in contraband seizure and emergency response, significantly enhancing safety and security. Proven leader in training new staff, fostering a collaborative environment while maintaining high standards of policy enforcement.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Cumberland County Sheriff's Office
07.2021 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Floor Supervisor
PFP Logistics
11.2017 - 06.2021
Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
Boosted sales through effective merchandising strategies and attention to product placement on the floor.
Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.