Angelica Sabedra
Crosby,TX
Summary
A highly organized and hard working individual looking for a responsible position to gain business administration clerical experience. I bring a self motivated drive to achieve excellence. Adapt in various software applications, filing systems, and office tasks. A commitment to safety and professionally handling confidential tasks.
Overview
6
6
years of professional experience
Work History
Online Personal Shopper
Walmart
05.2023 - Current
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Front Desk Agent
Home 2 Suites
06.2022 - 05.2023
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Coordinated group bookings successfully, handling all logistics from reservation confirmation to departure arrangements.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Food Service Worker
Chick-fil-A
03.2020 - 06.2022
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Greeted customers at counter to fulfill requests and answer questions.
- Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.
- Reduced wait times for guests by expediting food delivery from kitchen to tables.
Receptionist
Super Direct Recovery
09.2017 - 03.2020
- Reduced recovery time with diligent research and effective communication between team members.
- Skipped trace, document paperwork.
- Streamlined paper filing system by organizing, categorizing, and labeling documents for easy access and retrieval.
- Enter in updates on accounts.
- Release personal belongings to the customers.
Education
High School Diploma -
Hauke Highschool
Conroe, TX05.2016
Skills
- Conflict resolution
- Computer literacy
- Organizational skills
- Team Leadership
- Time Management
- Proficient typer
Timeline
Online Personal Shopper
Walmart
05.2023 - Current
Front Desk Agent
Home 2 Suites
06.2022 - 05.2023
Food Service Worker
Chick-fil-A
03.2020 - 06.2022
Receptionist
Super Direct Recovery
09.2017 - 03.2020
High School Diploma -
Hauke Highschool