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Summary
Overview
Work History
Education
Skills
Timeline
Angelica Sanchez
Llano ,
CA
Contact me
Summary
Seeking a full-time position within your company.
Overview
13
13
years of professional experience
Work History
Self-Employed
Love At Furrst Sight
12.2017 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked flexible hours across night, weekend and holiday shifts.
Excellent communication skills, both verbal and written.
Show Description
Manager
Cats & Dogs
10.2017 - 02.2023
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
Conducted monthly inventories and weekly orders of raw materials on work floor
Maximized performance by monitoring daily activities and mentoring team members
Show Description
Call Center Representative
Lumière & Timing
11.2014 - 07.2017
Answered calls and responded to customer comments and questions via LiveChat during shifts to meet fast-paced call center demands.
Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction .
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Entered customer information into company software to document and organize client records.
Show Description
Customer Service/Cashier
Northgate Market
03.2011 - 09.2014
Maintained high standards of customer service during high-volume, fast-paced environment
Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Maintained a safe and clean work environment by complying with procedures, rules, and regulations
Show Description
Sales Assistant
Anna's Linens
07.2010 - 01.2011
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions
Held meetings with director to identify techniques to overcome sales obstacles
Show Description
Education
Associate of Arts -
East Los Angeles College
Monterey Park, CA
08.2015
High School Diploma -
Bell Gardens High School
Bell Gardens, CA
06.2010
Skills
Bilingual: Fluent in English and Spanish
Money handling abilities
Vendor management
Microsoft Word/Outlook
Inventory/Stock
Timeline
Self-Employed
Love At Furrst Sight
12.2017 - Current
Manager
Cats & Dogs
10.2017 - 02.2023
Call Center Representative
Lumière & Timing
11.2014 - 07.2017
Customer Service/Cashier
Northgate Market
03.2011 - 09.2014
Sales Assistant
Anna's Linens
07.2010 - 01.2011
Associate of Arts -
East Los Angeles College
High School Diploma -
Bell Gardens High School