Angelica Sanchez
Llano ,CA
Summary
Seeking a full-time position within your company.
Overview
13
13
years of professional experience
Work History
Self-Employed
Love At Furrst Sight
12.2017 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
Manager
Cats & Dogs
10.2017 - 02.2023
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Conducted monthly inventories and weekly orders of raw materials on work floor
- Maximized performance by monitoring daily activities and mentoring team members
Call Center Representative
Lumière & Timing
11.2014 - 07.2017
- Answered calls and responded to customer comments and questions via LiveChat during shifts to meet fast-paced call center demands.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction .
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Entered customer information into company software to document and organize client records.
Customer Service/Cashier
Northgate Market
03.2011 - 09.2014
- Maintained high standards of customer service during high-volume, fast-paced environment
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Maintained a safe and clean work environment by complying with procedures, rules, and regulations
Sales Assistant
Anna's Linens
07.2010 - 01.2011
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions
- Held meetings with director to identify techniques to overcome sales obstacles
Education
Associate of Arts -
East Los Angeles College
Monterey Park, CA08.2015
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06.2010
Skills
- Bilingual: Fluent in English and Spanish
- Money handling abilities
- Vendor management
- Microsoft Word/Outlook
- Inventory/Stock
Timeline
Self-Employed
Love At Furrst Sight
12.2017 - Current
Manager
Cats & Dogs
10.2017 - 02.2023
Call Center Representative
Lumière & Timing
11.2014 - 07.2017
Customer Service/Cashier
Northgate Market
03.2011 - 09.2014
Sales Assistant
Anna's Linens
07.2010 - 01.2011
Associate of Arts -
East Los Angeles College
High School Diploma -
Bell Gardens High School