Summary
Overview
Work History
Education
Skills
Timeline
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Angelica Sanchez

Llano ,CA

Summary

Seeking a full-time position within your company.

Overview

13
13
years of professional experience

Work History

Self-Employed

Love At Furrst Sight
12.2017 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Excellent communication skills, both verbal and written.

Manager

Cats & Dogs
10.2017 - 02.2023
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
  • Conducted monthly inventories and weekly orders of raw materials on work floor
  • Maximized performance by monitoring daily activities and mentoring team members


Call Center Representative

Lumière & Timing
11.2014 - 07.2017
  • Answered calls and responded to customer comments and questions via LiveChat during shifts to meet fast-paced call center demands.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction .
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Entered customer information into company software to document and organize client records.

Customer Service/Cashier

Northgate Market
03.2011 - 09.2014
  • Maintained high standards of customer service during high-volume, fast-paced environment
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Maintained a safe and clean work environment by complying with procedures, rules, and regulations

Sales Assistant

Anna's Linens
07.2010 - 01.2011
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions
  • Held meetings with director to identify techniques to overcome sales obstacles

Education

Associate of Arts -

East Los Angeles College
Monterey Park, CA
08.2015

High School Diploma -

Bell Gardens High School
Bell Gardens, CA
06.2010

Skills

  • Bilingual: Fluent in English and Spanish
  • Money handling abilities
  • Vendor management
  • Microsoft Word/Outlook
  • Inventory/Stock

Timeline

Self-Employed

Love At Furrst Sight
12.2017 - Current

Manager

Cats & Dogs
10.2017 - 02.2023

Call Center Representative

Lumière & Timing
11.2014 - 07.2017

Customer Service/Cashier

Northgate Market
03.2011 - 09.2014

Sales Assistant

Anna's Linens
07.2010 - 01.2011

Associate of Arts -

East Los Angeles College

High School Diploma -

Bell Gardens High School

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Angelica Sanchez