Angelica Santiago
Brooklyn,NY
Summary
Proven multitasker and efficient problem-solver, I excelled at Connecticut Muffin by enhancing production efficiency and ensuring customer satisfaction through exceptional service and high-quality baked goods. Leveraging strong organizational skills and a positive attitude, I adeptly managed competing priorities, both in a professional setting and as a self-employed homemaker, always focusing on optimal outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Homemaker
Self Employed
05.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Manage household expenses, creating detailed effective budgets.
- Support multiple competing needs, schedules, and priorities, overseeing the needs and tasks of multiple individuals to maintain optimal outcomes.
- Volunteered with the PTA when needed in PS312
Baker
Connecticut Muffin
01.2010 - 05.2012
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
Education
Associate of Applied Science - Culinary Arts And Hospitality
Kingsborough Community College of The City University of New York
Brooklyn, NY08.2011
Skills
- Problem-Solving
- Friendly, Positive Attitude
- Attention to Detail
- Time Management
- Flexible and Adaptable
- Multitasking
- Dependable and Responsible
- Excellent Communication
- Active Listening
- Organization and Time Management
- Decision-Making
- Organizational Skills
- Critical Thinking
- Multitasking Abilities
- Teamwork and Collaboration
Timeline
Homemaker
Self Employed
05.2012 - Current
Baker
Connecticut Muffin
01.2010 - 05.2012
Associate of Applied Science - Culinary Arts And Hospitality
Kingsborough Community College of The City University of New York