Angelica Santoyo
Alsip,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Coldwell Banker
02.2022 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
Real Estate Agent & Leads Manager
Corona Realty Group
10.2020 - 02.2022
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Managed employees through cold calling for leads
- Filing, answering the phone, data entry
Substitute Teacher
District 126 & 218
08.2014 - 05.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Payroll Manager
Embassy Suite Hotel
02.2004 - 08.2006
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reviewed time records for over 200 employees to verify accuracy of information.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Administrative Assistant
Paragon Technologies
10.2002 - 05.2004
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Bachelor of Arts - Fine Arts
Columbia College Chicago
Chicago, IL05.2002
Skills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
- Works well independently
- Client-oriented
- Social Media Marketing
- Administrative Support
- Proficient in Microsoft Office
- Fluent in Spanish
- Database Management
- Attention to Detail
Certification
- Licensed Real Estate Agent (current)
Timeline
Real Estate Agent
Coldwell Banker
02.2022 - Current
Real Estate Agent & Leads Manager
Corona Realty Group
10.2020 - 02.2022
Substitute Teacher
District 126 & 218
08.2014 - 05.2018
Payroll Manager
Embassy Suite Hotel
02.2004 - 08.2006
Administrative Assistant
Paragon Technologies
10.2002 - 05.2004
Bachelor of Arts - Fine Arts
Columbia College Chicago