Angelica Scott
Reedley,CA
Summary
Experienced hostess and cashier in the hospitality industry with meticulous approach. Proven ability to handle high-volume dining environments while delivering exceptional customer service. Adaptable and thrives under pressure, always prioritizing customer needs. Excited to utilize excellent communication and interpersonal skills to create a welcoming atmosphere, manage reservations, seating arrangements, payments, cash accuracy during closeout, and handling income revenue reports for the day. Highly organized and reliable, adept at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute to team goals. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high level of accuracy. Hardworking and passionate, eager to secure a position and help the team achieve company objectives. Known for boosting customer loyalty and increasing sales by ensuring cashiers remain efficient and focused on customer needs. Skilled in training staff and resolving diverse problems using critical thinking and conflict resolution abilities. Ready to apply knowledge and experience to fulfill all business requirements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hostess
The serving spoon
10.2021 - Current
- Hostess, restocking, menu board specials of the day, help serving and bussing whenever we are busy
- Cashing people out at the register.
DoorDash Delivery Driver
DoorDash
06.2020 - Current
- Picking up delivery's & dropping them off in a timely & efficient manner.
Instacart Shopper
Instacart & Doordash
06.2020 - Current
- Picking up delivery's & dropping them off in a timely & efficient manner.
Cashier Team Lead
The Serving Spoon
03.2023 - 06.2024
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers and coin box at the end of each day, ensuring accuracy in financial reporting.
- Logged the sums of each receipt for the daily total Revenue of tips made from card purchases and allocated the tips to the correct Persons at the end of the shift.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Collaborated with management to develop strategies for improving the overall experience.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Packer
Amezcua Ag Inc
05.2019 - 05.2019
- Seasonal Cold storage worker & packing house worker.
Sales Associate
Express
11.2017 - 12.2017
- Seasonal sales associate
- Restock of products
- On the floor Customer services.
Sales Associate/Cashier/Customer Service
BALDI
10.2016 - 07.2017
- Opens store and closes store
- Keeps accountability for cash book
- Works register
- Scanning inventory and shipping to other stores and local warehouse.
Cashier/Customer Service
7-Eleven
05.2016 - 06.2016
- Cashier, stocking, sales rep and customer service.
92G Culinary Specialist
Untied States Army
06.2013 - 10.2015
- Assisted in the training of new culinary specialists, sharing expertise in cooking techniques and best practices.
- Provided excellent customer service to military personnel, addressing any concerns or special requests promptly and professionally.
- Supported successful catering events for military functions, preparing large quantities of food while maintaining high quality standards.
- Contributed to a positive work environment by fostering teamwork and collaboration among culinary specialists.
- Coordinated with other departments for smooth operation during special events, ensuring proper communication and execution of tasks between teams.
- Managed kitchen inventory, reducing waste through effective planning and organization of ingredients.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Inspected deliveries for accuracy and safety.
- Managed delivery of fresh rations in Field Training environments for over 200 personnel.
- Reduced spending by 5% by documenting inventory and purchases for budget management.
- Assisted in all Office Administration work for the Kitchen.
Education
Certificate Of Office Administration - Office Administration
Los Angeles Job Corps
1020 S Olive St Los Angeles, CA 90015 United StatHigh School Diploma -
Reedley High School
Reedley, CA01.2010
Skills
- Microsoft office (4 years)
- Cooking (3 years)
- Data Entry (4 years)
- Data Analysis (2 years)
- Customer Service (5 years)
- Filing (4 years)
- Inventory Control (3 years)
- Inventory (3 years)
- Leadership Development (4 years)
- Organizational Development (3 years)
- Receptionist (3 years)
- Risk Management (3 years)
- Research (5 years)
- Sales (1 year)
- Strategic Planning (3 years)
- Team Building (5 years)
- Typing (4 years)
- Training (3 years)
- Bi lingual (Spanish ) (10 years)
- Outlook
- Organizational Skills
- Microsoft Word
- Military Experience
- Packaging
- Delivery Driver Experience
- Host/Hostess
- Busser
Certification
- Office Administration
- Driver's License
Military Service
ARMY, United States, PFC, 04/01/13, 10/01/15, 92G (Military Cook), supply and office work.
Timeline
Cashier Team Lead
The Serving Spoon
03.2023 - 06.2024
Hostess
The serving spoon
10.2021 - Current
DoorDash Delivery Driver
DoorDash
06.2020 - Current
Instacart Shopper
Instacart & Doordash
06.2020 - Current
Packer
Amezcua Ag Inc
05.2019 - 05.2019
Sales Associate
Express
11.2017 - 12.2017
Sales Associate/Cashier/Customer Service
BALDI
10.2016 - 07.2017
Cashier/Customer Service
7-Eleven
05.2016 - 06.2016
92G Culinary Specialist
Untied States Army
06.2013 - 10.2015
Certificate Of Office Administration - Office Administration
Los Angeles Job Corps
High School Diploma -
Reedley High School
- Office Administration
- Driver's License
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