ANGELICA MARIA SERRANO PEREZ
Resumen profesional
A professional with 20 years of experience, I possess excellent organizational skills and extensive professional experience. I am a hardworking individual dedicated to providing high-quality customer service, including the resolution of any issues that may arise. I am seeking a new job opportunity to further develop my career.
Datos destacados
7
7
years of post-secondary education
21
21
years of professional experience
Experiencia
Housekeeping
HEALTHONE PRESBYTERIAN ST LUKES HOSPITAL
DENVER, COLORADO
2025.07 - Actual
- Cleaning and disinfection of hospitalized rooms
- Cleaning and disinfection of emergency areas
- Deep cleaning and disinfection of Delivery Rooms, Surgery Rooms.
- Special terminal cleaning with UVD Light for rooms that require NICU.
- Radiology Area CleaningCleaning and disinfection of equipment
- Continuous updating of the knowledge required for the position.
- Use of computer and technological systems.
- Cleaning of administrative, operational and security offices.
- Cleaning of common areas of the hospital.
- Attention to nursing and patient requirements.
- Floor cleaning with machine and proyect floor
- Carpet, machine and vacuum cleaning.
Housekeeping
SAINT JHOSEP HOSPITAL DENVER
Denver, Colorado
2023.08 - 2025.08
- Cleaning and disinfection of hospitalized rooms
- Cleaning and disinfection of emergency areas
- Deep cleaning and disinfection of Delivery Rooms, Surgery Rooms.
- Special terminal cleaning with UVD Light for rooms that require NICU.
- Cleaning and disinfection of equipment and items in the labor and delivery area.
- Disinfection and sterilization of equipment in the OR
- Cleaning and disinfection of medical equipment
- Cleaning and disinfection of the radiology area and equipment.
- Cleaning of administrative, operational and security offices.
- Cleaning of common areas of the hospital.
- Attention to nursing and patient requirements.
- Floor cleaning with machine
- Carpet, machine and vacuum cleaning.
- Use of computer and technological systems.
- Performance of administrative tasks.
- Collaboration with the company's various departments.
Housekeeping
HOTEL WHITE LODGING (BY MARRIOTT)
DENVER
2017.05 - 2023.04
- Housekeeping of 16 to 14 rooms assigned in shift
- Cleaning and disinfection of bathrooms
- Review of implements in each room, bar and dressing table
- Attention to detail of cleanliness and tidiness of occupied rooms
Dialysis Clinic Administrator
BAXTER FRESENIUS
SAN GIL, Colombia
2010.01 - 2017.12
- Control and monitoring of the maintenance of electrical, mechanical, biomedical equipment, for the normal operation of the IPS, (maintenance program).
- Process of control and monitoring of inventories in general in the equipment plant, quotation and purchase of new equipment due to changes, deterioration due to use, obsolete or new services.
- Purchases and inventory control in pharmacies of mandatory products and medicines, medical devices.
- Preparation of reports and reports.
- Selection, hiring, overtime, disciplinary processes, absenteeism, vacations of all personnel.
- Control and monitoring of budgets and expenses.
- Troubleshooting and attention to PQRS
- Customer service and support.
- Teamwork to facilitate the achievement of objectives.
- Efficient completion of assigned tasks.
- Problem-solving and handling of issues.
- Performance of administrative tasks.
- Use of computer and technology systems.
- Management of documentation and files.
Host - Manager
Accommodation Altos de la Playa
San Gil, Colombia
2005.01 - 2017.04
- Worked with leadership to support the organization's business objectives and comply with legal requirements.
- He was involved in the design and ongoing management of benefit plans.
- Sheets and towels removed from rooms and stains pre-treated to maintain and restore the condition of the bedding.
- Dispose of trash and recyclables every day to prevent waste buildup.
- All kitchen surfaces were disinfected, cabinets were cleaned, and floors were swept and mopped
- Responded to customer requests for bedding and toiletries.
- Pre-cleaning tasks completed by installing cleaning carts with clean linens, cleaning supplies, and supplies requested for guests.
- Operated wet vacuums, polishing machines, vacuum cleaners, and upholstery cleaners to clean carpets, carpets, and upholstered furniture.
- Supervised calendar to manage organized cleaning schedule and complete tasks on time.
- Vacation rental apartments Airbnb, Booking.
Formación
Master's Degree - Human Resources and Administration
ENEB
Madrid 2021.01 - Actual
Administration - Business Management Professional
Universidad Industrial de Santander
Bucaramanga 1999.02 - 2004.11
Training of Internal Auditors for Certification Bodies of Persons. - undefined
COLOMBIA'S NATIONAL ACCREDITATION ORGANIZATION (ONAC)
Bogota 2010.01 - 2010.12
Enfatiza tus habilidades clave
Teamwork
Ability to learn
Punctuality and responsibility
Empathy
Flexibility and adaptability
Communication
Proactive attitude
Leadership
Social skills
Reasoning ability
Stress management
Use of computer tools
Analytical skills
Microsoft Office
Personalizado
- Cesar Osornio, Supervisor Housekeeping, HealthOne Presbyterian St Lukes Hospital, 7208767036
- Geronimo, General Manager, 6 LOG SOLUTION, +(303) 9811143
- Ofelia Carrero, Operational Manager, RTS SAS/BAXTER, +57- 316-7433745
- Blanca, Manager Housekeeping, Hotel White By Marriott, 3038548848
- Angel Rodriguez, Supervisor Housekeeping, Saint Jhosep Hospital, 3034729805
Idiomas
Inglés
Principiante
Cronología
Housekeeping
HEALTHONE PRESBYTERIAN ST LUKES HOSPITAL
2025.07 - Actual
Housekeeping
SAINT JHOSEP HOSPITAL DENVER
2023.08 - 2025.08
Master's Degree - Human Resources and Administration
ENEB
2021.01 - Actual
Housekeeping
HOTEL WHITE LODGING (BY MARRIOTT)
2017.05 - 2023.04
Dialysis Clinic Administrator
BAXTER FRESENIUS
2010.01 - 2017.12
Training of Internal Auditors for Certification Bodies of Persons. - undefined
COLOMBIA'S NATIONAL ACCREDITATION ORGANIZATION (ONAC)
2010.01 - 2010.12
Host - Manager
Accommodation Altos de la Playa
2005.01 - 2017.04
Administration - Business Management Professional
Universidad Industrial de Santander
1999.02 - 2004.11