Angelica Smith
San Diego
Summary
Results-driven professional prepared for this role with strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication. Known for fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success. Prepared to use my experiences to connect with new people and ensure the further growth of myself and the things I am involved in.
Overview
8
8
years of professional experience
Work History
Intern
United Through Hope
01.2021 - 05.2021
- Company Overview: My most recent work experience was my internship at United Through Hope in Denton Texas
- The internship was remote, which made it even more challenging than expected
- At UTH, we were helping children and young adults on the autism spectrum as well as children and young adults who are just lacking social skills be able to communicate and feel comfortable in social situations
- My responsibilities varied across the board, and I feel like I gained a lot of knowledge from my work there
- Some of the tasks I was given at UTH were to build and clean up resumes for the young adults looking to get jobs, lead online groups about certain discussion topics, conduct online chat sessions for 30 minutes to an hour to work on how to carry a conversation, and some case work for each client was required as well
- Being remote required me to be on-call and readily available on most days, so I learned the value and importance on being timely and professional in those situations
- My most recent work experience was my internship at United Through Hope in Denton Texas
- The internship was remote, which made it even more challenging than expected
Server
Doc B’s Restaurant and Bar
08.2019 - 12.2019
- Before the pandemic started, I was a server at Doc B’s Restaurant and Bar in Dallas Texas
- We were thoroughly trained for seven days and were tested on our menu and server steps of service at the end
- I was also cross trained in hosting while I was there, so I have experience doing both
- This made me very skilled in multi-tasking and allowed me to feel completely comfortable talking to new people
Service Bartender
Alamo Drafthouse Cinema
12.2018 - 07.2019
- I was a service bartender at Alamo Drafthouse Cinema
- Specialized in everything from cocktails to pouring beers straight from the draft in high volume and fast paced situations
- I also was a bartender in Fort Worth at a bar called Home Plate for a brief time period before
- I enjoy bartending the most out of all my past experience
- This helped me develop quick decision making, patience, and the ability to create quality beverages in high pressure situations
Community Assistant
City Parc at Fry Street
06.2016 - 08.2018
- I worked at City Parc at Fry Street apartments in Denton, TX and I was a community assistant
- We as CA’s handled all resident relations, tours, receptionist duties, and even payments
- This was a challenging job because there was so much expected out of us
- You had to have a good attitude and not be afraid to call and reach out to people, as well as let them know they had money due
Shoe Salesman
Journey’s and TJ Maxx
01.2016 - 05.2016
- I worked as a shoe’s salesman for Journey’s and TJ Maxx
- We had the responsibility of selling all merchandise as well as organizing the back-shoe room efficiently and timely
- This helped me develop thick skin in a sense of letting things go and knowing you cannot please everyone
Cashier and Customer Service Representative
Brookshire’s Grocery Company
02.2013 - 08.2015
- I worked as a cashier and customer service representative for Brookshire’s Grocery Company while I was in high school
- We handled everything from money, packing groceries, and also dealing with any problem’s customers would have
- This was my first job and helped me develop a base to start gauging where I was at professionally
Education
Bachelor’s Degree - Rehabilitation, Addictions Counseling
University of North Texas
05.2021
First year of college - Human Resources
Texas A&M University
05.2016
Skills
- Microsoft Word
- Customer Service
- Communication
- Email Etiquette
- Phone Etiquette
- Leadership
- Public Speaking
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Interpersonal and social skills
- Goal-oriented mindset
- Outstanding communication skills
Timeline
Intern
United Through Hope
01.2021 - 05.2021
Server
Doc B’s Restaurant and Bar
08.2019 - 12.2019
Service Bartender
Alamo Drafthouse Cinema
12.2018 - 07.2019
Community Assistant
City Parc at Fry Street
06.2016 - 08.2018
Shoe Salesman
Journey’s and TJ Maxx
01.2016 - 05.2016
Cashier and Customer Service Representative
Brookshire’s Grocery Company
02.2013 - 08.2015
First year of college - Human Resources
Texas A&M University
Bachelor’s Degree - Rehabilitation, Addictions Counseling
University of North Texas
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