ANGELICA STERLING
Tampa,FL
Summary
Highly-motivated aspiring medical professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level medical position to help launch career while achieving company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Laboratory Teaching Assistant
Washington Adventist University Biology Department
Takoma Park, MD
08.2023 - 12.2023
- Prepared solutions, reagents, and other materials needed for laboratory activities.
- Tutored or mentored students in need of additional instruction.
- Copied and distributed classroom materials.
- Instructed students on safety protocols and procedures in the laboratory environment.
- Assisted with grading assignments related to laboratory work.
Front Desk Receptionist
Washington Adventist University Halcyon Hall
Takoma Park, MD
08.2022 - 12.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Explained policies and procedures to visitors.
- Greeted customers warmly and made them feel welcome.
- Completed basic bookkeeping and document filing.
Resident Assistant
Washington Adventist University Halcyon Hall
Takoma Park, MD
08.2022 - 12.2022
- Planned fun activities throughout the semester such as holiday celebrations or themed nights.
- Communicated with staff to resolve problems with individual students.
- Maintained accurate records of incidents that occurred in the residence hall.
- Enforced University policies while maintaining an atmosphere conducive to learning.
- Developed and deepened relationships with residents and fellow staff.
Sales Associate/Customer Service Representative
Ross Dress for Less
Silver Spring, MD
02.2022 - 09.2022
- Built and maintained relationships with peers and upper management to drive team success.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered customer inquiries and provided accurate information regarding products and services.
Sales Associate
Dollar Tree
Brandon, FL
04.2021 - 06.2021
- Provided customer service by answering questions about product location, price and availability.
- Stocked shelves with newly arrived products.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
JUNIOR COUNSELOR/SECRETARY
VIRGIN ISLANDS POLICE DEPARTMENT WEED AND SEED SUMMER ENRICHMENT PROGRAM
ST. THOMAS, VI
06.2016 - 08.2019
- Supervised student and organized student activities during breaks and class periods
- Assisted children ages 5-12 with academics to prepare them for the upcoming school year
- Recorded and entered data into the internal system.
- Conferred with management to discuss and resolve participant complaints.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
STUDENT MEDICAL AIDE VOLUNTEER
EBENEZER GARDENS & QUEEN LOUISE HOME FOR THE AGED
ST. THOMAS, VI
03.2019 - 05.2019
- Provided companionship and aide with domestic tasks for residents
- Organized and assisted senior citizens with recreational activities
- Served meals and assisted with feedings
- Organized concerts for residents.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
STUDENT MEDICAL AIDE VOLUNTEER
VIRGIN ISLANDS DEPARTMENT OF HEALTH COMMUNITY HEALTH CLINIC
ST. THOMAS, VI
01.2019 - 05.2019
- Assisted medical staff by taking and recording the blood pressure of incoming patients
- Observed and assisted with medical procedures as required.
- Shadowed doctors in administering medications through different means, monitoring vital signs, and completing administrative tasks.
ASSISTANT TEACHER VOLUNTEER
HIBISCUS LEARNING CENTER
ST. THOMAS, VI
01.2016 - 01.2018
- Organized storytime for toddlers and learning shapes, colors, and numbers through play
- Fed, changed, bathed, and comforted infants and children ranging in age from one month to four years old.
- Maintained accurate daily records of attendance and activities completed by each child.
- Developed age-appropriate curriculums to meet the individual needs of each child.
- Maintained safe play environment.
Education
COLLEGE - Biology
WASHINGTON ADVENTIST UNIVERSITY
Takoma Park, MD12-2023
HIGH SCHOOL DIPLOMA -
ST. THOMAS/ST. JOHN SEVENTH-DAY ADVENTIST SCHOOL
St. Thomas, VI06.2020
Skills
- Customer Service Skills
- Communication & Interpersonal Skills
- Student Tutoring and Mentoring
- Leadership & Collaboration Skills
- Academic Assistance
Certification
- National Youth Leadership Forum: Advanced Medicine & Health Care Certificate of Achievement for Academic Success (2019)
- American College of Surgeons Committee on Trauma STOP THE BLEED Course Certification (2019)
- CPR, First Aide and Trauma Certified (2019/2022)
Awards
- St. Thomas Lions Club Musical Students Award Recipient (2017 and 2020)
- St. Thomas/St. John Seventh-day Adventist School Chapter of FBLA President (2019-2020)
- St. Thomas/St. John Seventh-day Adventist School Helping Hand Award for Service (2018)
- Poetry Out Loud Territorial Champion (2017/2020)
- North Caribbean Conference of Seventh-day Adventists Junior Chef Expo (2017/2020)
- Summer Science and Mathematics Institute with Literacy Enhancement Certificate (2015)
Timeline
Laboratory Teaching Assistant
Washington Adventist University Biology Department
08.2023 - 12.2023
Front Desk Receptionist
Washington Adventist University Halcyon Hall
08.2022 - 12.2023
Resident Assistant
Washington Adventist University Halcyon Hall
08.2022 - 12.2022
Sales Associate/Customer Service Representative
Ross Dress for Less
02.2022 - 09.2022
Sales Associate
Dollar Tree
04.2021 - 06.2021
STUDENT MEDICAL AIDE VOLUNTEER
EBENEZER GARDENS & QUEEN LOUISE HOME FOR THE AGED
03.2019 - 05.2019
STUDENT MEDICAL AIDE VOLUNTEER
VIRGIN ISLANDS DEPARTMENT OF HEALTH COMMUNITY HEALTH CLINIC
01.2019 - 05.2019
JUNIOR COUNSELOR/SECRETARY
VIRGIN ISLANDS POLICE DEPARTMENT WEED AND SEED SUMMER ENRICHMENT PROGRAM
06.2016 - 08.2019
ASSISTANT TEACHER VOLUNTEER
HIBISCUS LEARNING CENTER
01.2016 - 01.2018
COLLEGE - Biology
WASHINGTON ADVENTIST UNIVERSITY
HIGH SCHOOL DIPLOMA -
ST. THOMAS/ST. JOHN SEVENTH-DAY ADVENTIST SCHOOL
- National Youth Leadership Forum: Advanced Medicine & Health Care Certificate of Achievement for Academic Success (2019)
- American College of Surgeons Committee on Trauma STOP THE BLEED Course Certification (2019)
- CPR, First Aide and Trauma Certified (2019/2022)
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