Angelica Tennison
Kansas City,MO
Summary
Dedicated professional with experience in education, hospitality, and healthcare. Skilled in developing tailored lesson plans and assessing student outcomes. Focused on patient satisfaction and compliance, with strong interpersonal abilities to foster rapport. Effectively manages relationships and time in fast-paced environments, delivering quality service and enhancing client/student well-being.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DSP
Ehrnriter Cares
Saint Paul, Minnesota
07.2025 - 02.2026
- Developed individualized care plans to address each client's unique needs.
- Coordinated social activities that fostered client engagement and improved well-being.
- Accompanied clients to doctors' appointments and social outings to support their independence.
- Documented case notes to maintain accurate records of client interactions.
Paraprofessional Substitute
Teachers on Call
Minneapolis, Minnesota
07.2024 - 02.2026
- Provided one-on-one assistance to students requiring extra help in classwork or homework assignments.
- Monitored student behavior, offering real-time guidance during lessons and activities.
- Supported teachers in implementing classroom management and enhancing student engagement.
- Responded swiftly to emergency situations, employing problem-solving skills and safety protocols.
- Engaged actively in professional development opportunities related to teaching strategies, curriculum standards, and special education services.
Event Server
Instawork
04.2022 - 06.2025
- Delivered appetizers, entrees, and beverages to banquet guests, ensuring timely service and satisfaction.
- Provided friendly, courteous service to create memorable moments for guests.
- Coordinated with fellow servers during busy periods to ensure seamless service and enhance guest experience.
- Supported event coordinators by efficiently setting up and breaking down venues, contributing to smooth event operations.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
Lead Coach
Elevo
08.2023 - 06.2024
- Collaborated with coaches to create game plans that improved team tactics and performance.
- Streamlined scheduling, travel coordination, and budget management to enhance operational efficiency.
- Organized team-building activities that strengthened camaraderie among players and staff.
Server
LGC Hospitality
04.2022 - 05.2023
- Served food and beverages promptly, prioritizing customer needs and enhancing dining experiences.
- Managed multiple tables simultaneously, ensuring high service quality and guest satisfaction.
- Collaborated with team members during busy shifts to streamline workflow and maintain exceptional guest service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
CNA - Certified Nursing Assistant
Midwest Healthcare Services
10.2017 - 02.2022
- Supported patients in daily living activities to enhance independence and maintain dignity.
- Monitored patient vitals including temperature, blood pressure, and blood sugar levels to ensure health stability.
Team Leader
Avis Budget Group
05.2020 - 03.2021
- Led team operations to enhance customer service and satisfaction.
- Mentored staff to improve performance and adherence to company standards.
- Coordinated workflow to optimize vehicle availability and maintenance schedules.
- Facilitated vehicle rentals, enhancing customer experience while promoting and selling additional products and services through effective sales techniques.
Medical Assistant
Midwest Neurology Physicians, Centerpoint Medical Center
04.2019 - 09.2019
- Applied patient care skills as certified medical assistant in neurology, ensuring quality support for patients.
- Managed hands-on tasks and administered injections, contributing to effective patient treatment and care.
- Performed office work, supervised front desk operations, answered phone calls, and processed insurance forms efficiently.
Blue Springs - Extern
Eastern Jackson County Family Care
02.2019 - 04.2019
- As a medical assistant extern I gained experience in the following areas
- Performed hands-on tasks, including drawing blood, preparing lab samples, administering injections, and accurately recording medical histories.
- Maintained complete and accurate medical records, supporting effective patient care during externship.
- Supervised the front desk and answered phone calls from patients.
Education
Associate of Arts - Social Work
Anoka-Ramsey Community College
Minneapolis, MNSkills
- Certified Nursing Assistant (10 years)
- Patient Care (10 years)
- Vital Signs (10 years)
- CPR and First Aid Certified (4 years)
- Certified Medical Assistant (2 years)
- Phlebotomy (6 months)
- Medical Records (2 years)
- Medical Scheduling (2 years)
- Safe Food Handling
- Food Service
- Arranging banquet hall
- Certified Teacher Assistant (10 years)
- Classroom management
- Positive behavior reinforcement
- Sensory processing support
- Nonverbal communication
Certification
• CPR
• Nationally Registered Certified Medical Assistant (NRCMA)
• Certified Nursing Assistant (CNA)
Timeline
DSP
Ehrnriter Cares
07.2025 - 02.2026
Paraprofessional Substitute
Teachers on Call
07.2024 - 02.2026
Lead Coach
Elevo
08.2023 - 06.2024
Event Server
Instawork
04.2022 - 06.2025
Server
LGC Hospitality
04.2022 - 05.2023
Team Leader
Avis Budget Group
05.2020 - 03.2021
Medical Assistant
Midwest Neurology Physicians, Centerpoint Medical Center
04.2019 - 09.2019
Blue Springs - Extern
Eastern Jackson County Family Care
02.2019 - 04.2019
CNA - Certified Nursing Assistant
Midwest Healthcare Services
10.2017 - 02.2022
Associate of Arts - Social Work
Anoka-Ramsey Community College