Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELICA TRIBUT

Huber Heights,OH

Summary

Professional with strong background in healthcare administration and patient support, adept at managing diverse responsibilities within medical environments. Skilled in patient communication, appointment scheduling, and maintaining accurate medical records. Known for working seamlessly with teams, adapting to changing demands, and consistently achieving results. Reliable and focused on delivering high-quality service to both patients and colleagues.

Overview

12
12
years of professional experience

Work History

Float Medical Center Representative

Premier Physician Network
04.2024 - Current
  • Managed patient scheduling and appointment coordination to optimize clinic operations.
  • Facilitated communication between patients and healthcare providers to enhance service delivery.
  • Trained new staff on administrative procedures and patient interaction protocols to ensure compliance.
  • Managed high call volume efficiently, directing calls to appropriate departments and minimizing hold times for patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • taking any and all messages for the MA and providers
  • scheduling current and new patient appointments
  • greeting patients/anyone that walks in the door
  • check patients in and out
  • make sure patients are scheduled for routine follow up appointments
  • take payments, and balance/close cash drawer
  • make sure all registration, verbals, insurance cards are up to date in EPIC
  • checking fax machines, fax any paper work that has been filled out
  • Check voicemails
  • scanning all documents
  • flexibility with traveling between all PPN offices when needed

Medical Center Representative

Premier Health
01.2022 - Current
  • Answering phones
  • Taking refill requests
  • Taking any and all messages for the MA and providers
  • Scheduling current and new patient appointments
  • Greeting patients/anyone that walks in the door
  • Check patients in and out
  • Make sure patients are scheduled for routine follow up appointments
  • Take payments, and balance/close cash drawer
  • Make sure all registration, verbals, insurance cards are up to date in EPIC
  • Checking fax machines, fax any paper work that has been filled out
  • Check voicemails
  • Scanning
  • Training all new MCR's
  • Keeping up on the providers schedules and block or reschedule as needed
  • Keep imaging updated on when the providers are here and have time off.

EVS Team Lead

Dayton Childrens Hospital
08.2015 - 01.2022
  • Team lead helps out where needed
  • In charge of crews on weekend and during week days when supervisor is off
  • Cross trained in every position, such as patient discharges, clinics, offices, ER, pharmacy, IV poles, Baby giraffe beds
  • Run the EPIC bed board for discharges
  • Trained on most floor machines

Crew Member

Tim Hortons
01.2014 - 08.2015
  • Drive thru
  • Store front
  • Make food and drinks
  • Orders on registers
  • Clean restrooms and dining room daily

Education

High School Diploma -

Treca Digital Academy
01.2015

Skills

  • 11 years customer service
  • 10 years Epic experience
  • Conflict resolution
  • HIPAA compliance
  • Insurance verification
  • Patient care coordination
  • Appointment scheduling
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Multitasking and organization
  • Team leadership
  • Registration and admissions
  • Verbal and written communication
  • EMR

Timeline

Float Medical Center Representative

Premier Physician Network
04.2024 - Current

Medical Center Representative

Premier Health
01.2022 - Current

EVS Team Lead

Dayton Childrens Hospital
08.2015 - 01.2022

Crew Member

Tim Hortons
01.2014 - 08.2015

High School Diploma -

Treca Digital Academy

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