ANGELICA VARGAS-CARPENTER
Mesa
Summary
Successful property management professional with solid background serving higher up supervisors and tenants. Manage all property and community needs, including maintenance, finances, and marketing. Attract occupants and meet business targets by keeping buildings and grounds well-maintained. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
12
12
years of professional experience
Work History
Community Property Manager
RPM
10.2024 - Current
- Knowledge of detailed budgets that accurately project income and expenses for the property – enabling informed decision-making on financial matters.
- Streamline administrative processes for efficient rent collection and accurate record keeping.
- Increase lease renewals with proactive communication and timely resolution of tenant issues.
- Manage property maintenance tasks for a well-kept, visually appealing community.
- Complete final move-out walk-throughs with tenants to identify required repairs
- Reduce delinquencies by implementing effective rent-collection strategies and working closely with tenants experiencing financial difficulties.
- Improve tenant satisfaction by addressing concerns promptly and implementing community-wide improvements.
Property Manager
Rise 48 LLC
01.2022 - 09.2024
- Address tenants needs
- Manage tenant files, financial accounts and maintenance histories
- Mitigated unit vacancies with proactive lease renewals, frequent rental promotions
- Oversee rent and security deposit collection
- Communicated with vendors and contractors concerning work scheduling, billings
- Developed marketing strategies to promote vacancies and attract new tenants
- Organized community events for residents to foster positive living environment
Assistant Manager
Chamberlin & Associates
08.2019 - 12.2021
- Maintained operational performance with skillful execution of opening and closing procedures
- Delegated tasks to appropriate staff members for optimum productivity
- Worked closely with manager to develop strategies for improving sales and customer satisfaction
- Oversaw leasing staff onsite and making surely monthly goals were being hit
- Completed and entered invoices for property
- Took care of the move in and move out process in Appfolio
- Handled collection of rent and move in money as well as deposit
- Creating and holding monthly Resident Retention events
Leasing Manager
Dunlap & Magee
02.2014 - 08.2019
- Coordinated property tours for prospective tenants, providing thorough information about property and amenities offered
- Provided excellent customer service by addressing tenant concerns promptly and professionally
- Created detailed reports on leasing activity, including vacancies, rental rates, expirations, and renewals
- Complied with company standards, applicable health and safety rules and local, state and federal laws in affordable housing
- Trained new staff members on company policies and procedures related to leasing operations
- Assisted property manager in supervising, training, motivating and supporting leasing consultants
Movie Theater Employee
Ultrastar Multitainment Center
11.2012 - 01.2014
- Coordinated with management and fellow staff members for seamless daily operations
- Maintained cleanliness of theater lobbies, restrooms, and auditoriums
- Managed cash register transactions accurately and efficiently
- Assisted customers with ticket purchases and provided movie information
- Operated concession stand, including preparing popcorn, beverages, and other snacks
Customer Service Representative
Walmart
08.2012 - 07.2013
- Met personal, team and company goals in customer service environment
- Anticipated needs and resolved problems to keep customers happy
- Trained new Customer Service Representatives on company policies, procedures, and best practices
- Managed nightly cash pulls and register audits
- Issuing Refunds/Compensation to customers
Education
Diploma -
Mountain Pointe High School
Ahwatukee, Arizona05.2012
Skills
- Customer Service
- Rent Collection
- Lease Renewals
- Attention to Detail and Organization
- Problem Solving
- Occupancy Management
Timeline
Community Property Manager
RPM
10.2024 - Current
Property Manager
Rise 48 LLC
01.2022 - 09.2024
Assistant Manager
Chamberlin & Associates
08.2019 - 12.2021
Leasing Manager
Dunlap & Magee
02.2014 - 08.2019
Movie Theater Employee
Ultrastar Multitainment Center
11.2012 - 01.2014
Customer Service Representative
Walmart
08.2012 - 07.2013
Diploma -
Mountain Pointe High School
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