Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELICA VARGAS-CARPENTER

Mesa

Summary

Dynamic Property Manager with extensive experience , excelling in occupancy management and tenant relations. Proven track record in reducing vacancies through effective lease renewals and proactive communication. Strong attention to detail and problem-solving skills ensure compliance and tenant satisfaction, driving profitability and community engagement.

Overview

13
13
years of professional experience

Work History

Property Manager

Cushman & Wakefield
Chandler
01.2025 - Current
  • Managed daily operations of residential/commercial properties, including leasing, maintenance, and tenant relations.
  • Oversaw property budgets, rent collection, and financial reporting to ensure profitability and compliance.
  • Handled lease agreements, renewals, and ensured adherence to local housing laws and regulations.
  • Coordinated repairs, maintenance, and vendor contracts to maintain property value and tenant satisfaction.
  • Resolved tenant complaints and conflicts promptly while maintaining high occupancy and retention rates.
  • Conducted regular property inspections and ensured compliance with safety and building codes.
  • Developed marketing strategies to attract and retain tenants, reducing vacancy rates.
  • Supervised on-site staff and contractors, including hiring, training, and performance evaluation.
  • Prepared monthly and annual financial reports, including forecasting and expense tracking.
  • Ensured timely handling of evictions, legal notices, and collections in accordance with legal procedures.

Community Property Manager

RPM
Tempe
10.2024 - 12.2025
  • Knowledge of detailed budgets that accurately project income and expenses for the property – enabling informed decision-making on financial matters.
  • Streamline administrative processes for efficient rent collection and accurate record keeping.
  • Increase lease renewals with proactive communication and timely resolution of tenant issues.
  • Manage property maintenance tasks for a well-kept, visually appealing community.
  • Complete final move-out walk-throughs with tenants to identify required repairs
  • Reduce delinquencies by implementing effective rent-collection strategies and working closely with tenants experiencing financial difficulties.
  • Improve tenant satisfaction by addressing concerns promptly and implementing community-wide improvements.

Property Manager

Rise 48 LLC
01.2022 - 09.2024
  • Address tenants needs
  • Manage tenant files, financial accounts and maintenance histories
  • Mitigated unit vacancies with proactive lease renewals, frequent rental promotions
  • Oversee rent and security deposit collection
  • Communicated with vendors and contractors concerning work scheduling, billings
  • Developed marketing strategies to promote vacancies and attract new tenants
  • Organized community events for residents to foster positive living environment

Assistant Manager

Chamberlin & Associates
08.2019 - 12.2021
  • Maintained operational performance with skillful execution of opening and closing procedures
  • Delegated tasks to appropriate staff members for optimum productivity
  • Worked closely with manager to develop strategies for improving sales and customer satisfaction
  • Oversaw leasing staff onsite and making surely monthly goals were being hit
  • Completed and entered invoices for property
  • Took care of the move in and move out process in Appfolio
  • Handled collection of rent and move in money as well as deposit
  • Creating and holding monthly Resident Retention events

Leasing Manager

Dunlap & Magee
02.2014 - 08.2019
  • Coordinated property tours for prospective tenants, providing thorough information about property and amenities offered
  • Provided excellent customer service by addressing tenant concerns promptly and professionally
  • Created detailed reports on leasing activity, including vacancies, rental rates, expirations, and renewals
  • Complied with company standards, applicable health and safety rules and local, state and federal laws in affordable housing
  • Trained new staff members on company policies and procedures related to leasing operations
  • Assisted property manager in supervising, training, motivating and supporting leasing consultants

Movie Theater Employee

Ultrastar Multitainment Center
11.2012 - 01.2014
  • Coordinated with management and fellow staff members for seamless daily operations
  • Maintained cleanliness of theater lobbies, restrooms, and auditoriums
  • Managed cash register transactions accurately and efficiently
  • Assisted customers with ticket purchases and provided movie information
  • Operated concession stand, including preparing popcorn, beverages, and other snacks

Customer Service Representative

Walmart
08.2012 - 07.2013
  • Met personal, team and company goals in customer service environment
  • Anticipated needs and resolved problems to keep customers happy
  • Trained new Customer Service Representatives on company policies, procedures, and best practices
  • Managed nightly cash pulls and register audits
  • Issuing Refunds/Compensation to customers

Education

Diploma -

Mountain Pointe High School
Ahwatukee, Arizona
05.2012

Some College (No Degree) - General Studies

Central Arizona College
Maricopa

Skills

  • Customer Service
  • Rent Collection
  • Lease Renewals
  • Attention to Detail and Organization
  • Problem Solving
  • Occupancy Management
  • Time Management

Timeline

Property Manager

Cushman & Wakefield
01.2025 - Current

Community Property Manager

RPM
10.2024 - 12.2025

Property Manager

Rise 48 LLC
01.2022 - 09.2024

Assistant Manager

Chamberlin & Associates
08.2019 - 12.2021

Leasing Manager

Dunlap & Magee
02.2014 - 08.2019

Movie Theater Employee

Ultrastar Multitainment Center
11.2012 - 01.2014

Customer Service Representative

Walmart
08.2012 - 07.2013

Diploma -

Mountain Pointe High School

Some College (No Degree) - General Studies

Central Arizona College
ANGELICA VARGAS-CARPENTER