Angelica Vasquez
Freeport,NY
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
6
6
years of professional experience
Work History
Relationship Banker
Bank of America
01.2022 - Current
- Facilitated open communication with clients to address financial needs.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Cultivated strong customer relationships by providing tailored advice and services.
- Enhanced reputation as a trusted advisor with clients through consistent delivery of high-quality financial guidance and support.
- Maintained customer records and updated account information.
- Verified customer identity and reviewed documentation for accuracy.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Monitored transactions for fraud detection to safeguard client assets.
Cashier
Seven Eleven
03.2019 - 12.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Increased sales by suggesting specific complementary items to customers.
- Met high productivity standards in processing payments for customers.
Assistant Store Manager
Burger King
10.2018 - 03.2019
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Education
Bachelor of Arts -
Nassau Community College
Garden City, NYHigh School Diploma -
Freeport High School
Freeport, NY06.2017
Skills
- Staff mentoring
- Customer assistance
- Cash drawer balancing
- Credit and cash transactions
- Payment processing
- Cash management
- Cash register operation
- Ordering and stocking
Languages
English
Professional
Spanish
Professional
Education and Training
true,other,other
Timeline
Relationship Banker
Bank of America
01.2022 - Current
Cashier
Seven Eleven
03.2019 - 12.2021
Assistant Store Manager
Burger King
10.2018 - 03.2019
Bachelor of Arts -
Nassau Community College
High School Diploma -
Freeport High School