Angelica Villarruel
Gilbert,AZ
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Restaurant Manager/Owner
Villa's Taco Shop, LLC
02.2016 - 07.2024
- Oversaw all aspects of restaurant operations, including staffing, scheduling, inventory management, and vendor relations
- Managed financial operations, including payroll, profit and loss analysis, and budgeting to ensure profitability
- Supervised and trained kitchen and front-of-house staff, maintaining high standards for food quality and customer service
- Implemented marketing strategies to increase customer engagement and drive sales growth
- Maintained a clean, safe, and welcoming environment in compliance with health and safety regulations
- Handled customer inquiries and feedback to enhance satisfaction and build repeat business
Restaurant Manager
Los Favoritos Taco Shop, LLC
06.2005 - 09.2015
- Led a team of employees, overseeing daily operations and ensuring efficient service delivery
- Managed inventory, ordered supplies, and maintained relationships with vendors for cost-effective purchasing
- Developed schedules, conducted training sessions, and provided ongoing support to staff members
- Handled cash management, including deposits, daily sales reports, and reconciliation of financial records
- Resolved customer issues and complaints, ensuring a positive dining experience and fostering customer loyalty
Education
Bachelor's Degree - BA of Psychology
Arizona State University
10.2024
High School Grad - High School Diploma
Palo Verde Magnet High School
05.2004
Skills
- Customer Service
- Customer Relations
- Account Management
- Management
- Social Skills
- Team Collaboration
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Certified in CPR/AED
- Interpersonal Skills
- Adaptability
Reasonforlooking
Seeking career change opportunities that are relatable to current studies and degree.
Certification
- First Aid Certification
- CPR/AED Certification
- Microsoft Office Specialist (MOS) Certification
- ServSafe Food Handler's Certification
Timeline
Restaurant Manager/Owner
Villa's Taco Shop, LLC
02.2016 - 07.2024
Restaurant Manager
Los Favoritos Taco Shop, LLC
06.2005 - 09.2015
High School Grad - High School Diploma
Palo Verde Magnet High School
Bachelor's Degree - BA of Psychology
Arizona State University
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