ANGELICA WILLIAMS
Decatur,GA
Summary
Dedicated and detail-oriented HR professional with a Master of Science in Human Resource Management from Liberty University and over a decade of administrative experience. Skilled in leveraging Human Capital Management (HCM) and HRIS systems to streamline HR operations, improve efficiency, and support data-driven decision-making. Passionate about aligning HR practices with organizational objectives to enhance workforce engagement and drive long-term success.
Proven expertise in talent acquisition, onboarding, and employee development, with a strong ability to foster meaningful relationships and create thriving workplace cultures. Demonstrated success in optimizing HR workflows through technology integration and process improvement, resulting in enhanced employee experiences and organizational performance.
Seeking a Human Resources Manager position where I can apply my advanced skills in HR strategy, HCM systems, and HRIS to implement innovative practices that support organizational growth and empower employees. Committed to fostering a safe, inclusive, and collaborative work environment while driving strategic HR initiatives that align with business goals.
Overview
8
8
years of professional experience
Work History
Human Resources Generalist
Dekalb School District
12.2022 - 11.2024
- Knowledge of employment law; federal, state, and local human resources rules and regulations; state certification rules and regulations
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Management & labor relations; public personnel administration; public school administration; position content; qualifications, educational, and training requirements; wage and salary administration; statistical concepts and methods; data collection; office management; and record-keeping
- Knowledge of management-labor relations, public personnel administration, and merit systems
- Organizing job fair events, recruitments trips and new employee mixers
- Skill in effective oral, written, and interpersonal communication
- Skill in coordinating and collaborating with federal, state, regional, and local organizations, and departments to establish and execute responsibilities
Administrative Assistant
Louis Berger & ATL Fuel Services
08.2022 - 11.2022
- Responsible for handling all HR, payroll, and administrative duties for the General and Facilities Manager
- Company Authorized Signatory for Badging at the Atlanta Airport
- Purchase requisitions & purchase orders Administrator in Oracle Accounting System
Cashier & Customer Service Associate
Walmart
02.2017 - 10.2022
- Responsible for providing customer service and managing the cash register operations in a retail store
- Greeted customers in a friendly and professional manner and ensure that customers are aware of all sales, promotions, and discounts that the store offers
- Able to handle cash transactions accurately and efficiently and assist with maintaining inventory levels
Administrative Assistant
Rehab Medical
10.2020 - 08.2022
- Responsible for providing support to the team by assisting with administrative duties
- This will include managing office supplies and schedules, preparing letters and emails, handling incoming and outgoing mail, coordinating events, and interacting with customers and visitors
- Also accountable for ensuring the accuracy of documents and managing filing systems
- In addition, I also handle general office tasks such as maintaining records, running errands, and providing customer support
- Possesses excellent attention to detail and organizational skills, in order to manage multiple tasks simultaneously, and be able to prioritize tasks to ensure high quality of work
- Able to effectively communicate with business owners, clients, and other colleagues
Front Desk Agent
Comfort Suites
01.2020 - 12.2021
- Responsible for providing warm and friendly customer service to guests visiting the hotel
- Greeted guests, check them into their rooms, handle guest inquiries, processed payments, answered phones
- Possessing a strong knowledge of hotel services and amenities and all current promotions
- Additional responsibilities include giving directions, maintaining cleanliness and order in the lobby and front desk, and dealing with emergencies that may arise
- Patient and courteous with attention to detail
Economic Support Specialist & Caseworker
Department of Human Services
05.2020 - 09.2021
- Highly motivated and organized professional with a track record of success in managing office operations
- As Economic Support Specialist I assist clients in the community by providing a wide range of economic support services
- Responsible for determining client eligibility for programs such as SNAP, Cash Assistance, Child Care Assistance, and Weatherization Assistance
- Also analyze various sources of information from interviews, documents, databases, and online resources to verify client eligibility
- Participated in case management meetings with clients and assist in the administration of State and Federal economic assistance programs
Client Support Specialist
Georgia Hope
05.2019 - 08.2021
- Responsible for providing services to support the needs of those individuals and families affected by mental health and substance abuse disorders
- Provided service coordination, crisis intervention, and referrals to other services
- Actively promoted recovery, self-determination, resiliency, and independence for clients and their families
- Excellent communication and customer service skills along with knowledge of community resources
- Effectively assess client needs and collaborated with other service providers to ensure appropriate services are provided
- Flexible and caring personality with a commitment to helping those in need
Client Support Specialist
New Testament Housing
03.2018 - 07.2020
- Serve as a compassionate and knowledgeable individual who provided young men with the guidance and support they need to become successful and productive members of society
- Unique understanding of the experiences and struggles faced by young men from diverse backgrounds and am committed to helping each of them reach their potential
- The use of structured activities and discussions encouraged the men to look at themselves and the world around them with a new perspective and to make healthy, positive decisions
Cashier
Chik-Fil-A
08.2018 - 09.2019
- Provided assistance in a fast-paced environment, providing exceptional customer service to guests as they arrive and order food
- Responsible for taking orders, handling payments, and greeting guests with a positive attitude
- Worked quickly and accurately to ensure that customers are served quickly and meal orders are accurately processed
Education
Master of Science - Human Resources Management
Liberty University
Lynchburg, VA11.2025
Bachelor of Science - Interdisciplinary Studies
Savannah State University
Savannah, GA05.2020
Skills
- Employee onboarding
- Benefits administration
- HR policies implementation
- HRIS systems
- Compensation and benefits
- Knowledgeable in all HR systems
- Communication Management
- HCM
- Microsoft Office Suite
Proficiency with photocopiers, scanners, and projectors
Editing and Proofreading Billing and record keeping
Operations management
Timeline
Human Resources Generalist
Dekalb School District
12.2022 - 11.2024
Administrative Assistant
Louis Berger & ATL Fuel Services
08.2022 - 11.2022
Administrative Assistant
Rehab Medical
10.2020 - 08.2022
Economic Support Specialist & Caseworker
Department of Human Services
05.2020 - 09.2021
Front Desk Agent
Comfort Suites
01.2020 - 12.2021
Client Support Specialist
Georgia Hope
05.2019 - 08.2021
Cashier
Chik-Fil-A
08.2018 - 09.2019
Client Support Specialist
New Testament Housing
03.2018 - 07.2020
Cashier & Customer Service Associate
Walmart
02.2017 - 10.2022
Bachelor of Science - Interdisciplinary Studies
Savannah State University
Master of Science - Human Resources Management
Liberty University
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