Angelica Woods
Lancaster,CA
Summary
Performance-driven professional promoting great skills in customer service and food delivery. Looking for a Service Assistant position where attention to detail and an enthusiastic personality will be highly valued. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Service Assistant
Price Club
, CA
10.1992 - 05.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Service Assistant
Costco Wholesale Corp
Lancaster, CA
11.2012 - 05.2023
- Assisted customers with product selection and ordering, providing helpful advice and information.
- Maintained cleanliness of store by organizing shelves and displays according to company standards.
- Provided excellent customer service to ensure repeat business.
Breakfast Hostess
Homewood Suites by Hilton Palmdale
, CA
05.2011 - 07.2012
- Assisted with food preparation and restocking of supplies.
- Ensured food quality was maintained by monitoring temperatures of hot items throughout the shift.
- Maintained cleanliness of dining room areas, including tables, chairs, floors, windowsills, countertops, and restrooms.
- Displayed friendly attitude towards all guests while working in a fast-paced environment.
- Greeted customers, answered questions and recommended specials to increase profits.
Food Service Worker
Henry Mayo Newhall Hospital
, CA
08.2008 - 05.2011
- Assisted in the preparation of food items according to recipes and instructions.
- Delivered food orders promptly and accurately to guest's tables.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Responded promptly to customer inquiries regarding menu items or special requests.
Education
Canyon High School
Canyon Country, CA06-1991
College of The Canyons
Valencia, CA08-1998
Skills
- Customer Service
- Customer Relations
- Time management abilities
- Problem-solving aptitude
- Teamwork skills
- Team Collaboration
Certification
Dental License assisting for Dr. Jacob Moreno. Learning patient services and providing fresh ideas for understanding better patient care.
References
References available upon request.
Timeline
Service Assistant
Costco Wholesale Corp
11.2012 - 05.2023
Breakfast Hostess
Homewood Suites by Hilton Palmdale
05.2011 - 07.2012
Food Service Worker
Henry Mayo Newhall Hospital
08.2008 - 05.2011
Service Assistant
Price Club
10.1992 - 05.2024
Canyon High School
College of The Canyons