Angelica Ybarra
Grand Prairie,TX
Summary
Results-driven technician recognized for effective troubleshooting and strict adherence to safety protocols. Proficient in utilizing specialized tools for precise measurements, ensuring high-quality maintenance and repairs within the aerospace industry.
Overview
12
12
years of professional experience
Work History
Aircraft Maintenance Technician
Safran Aircraft Engines
Grand Prairie, Texas
06.2023 - 02.2026
- Followed strict safety protocols during all maintenance operations to minimize risks.
- Diagnosed mechanical issues using specialized tools and equipment effectively. By Prefroming Leak Checks on Module 5 casings.
- Used specialized tools such as torque wrenches and micrometers for precise measurements. Assembling Module 3 Burner Cans.
- Researched, read and interpreted technical manuals and guidelines before inspections, installations and repairs.
- Followed detailed instructions while conducting complex repairs on the aircraft.
Ramp Agent
Envoy Airlines
Irving, Texas
09.2015 - 10.2020
- Ensured compliance with safety protocols during ramp operations.
- Communicated effectively with flight crews and ground staff.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Assisted in training new ramp agents on procedures and safety practices.
- Inspected equipment regularly to maintain operational readiness.
- Monitored weather conditions to adapt operations as needed.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Collected, sorted and checked baggage tags against flight lists.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
- Connected electrical power units and service hoses to aircraft.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Assisted in de-icing aircraft and removing snow or debris from operational areas.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Collaborated with customs and security personnel to facilitate smooth cargo inspections.
- Participated in regular safety drills and training sessions.
- Adhered to strict timelines for the turnaround of flights.
- Used scanners to track parcel information, condition or receipt.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Sales Associate
Nine West
Grand Prairie, Texas
06.2015 - 09.2015
- Assisted customers with product selection and provided personalized recommendations.
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Processed transactions accurately and efficiently at the point of sale.
- Collaborated with team members to maintain a clean and inviting store environment.
- Resolved customer inquiries and complaints with effective communication skills.
- Implemented visual merchandising strategies to enhance product visibility and appeal.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
Customer Service Cashier
PLS Check Cashing
Arlington, Texas
05.2015 - 06.2015
- Processed customer transactions efficiently and accurately at a busy check cashing location.
- Assisted customers in understanding check cashing services and policies effectively.
- Handled cash management tasks, including balancing registers and reconciling daily receipts.
- Maintained a clean and organized workspace to enhance the customer experience.
- Greeted customers and provided friendly customer service.
Sales Associate
Stien Mart
arlington , Tx
11.2013 - 05.2015
- Assisted customers with product selection and provided personalized recommendations.
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Collaborated with team members to maintain a clean and inviting store environment.
- Trained new associates on sales techniques and customer service best practices.
- Resolved customer inquiries and complaints with effective communication skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed transactions using a point-of-sale system.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Bagged or packaged purchases and wrapped gifts.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
Associate of Science - Aerospace Engineering
Aviation Institute of Maintenance
Irving, TX08-2021
Skills
- Aircraft troubleshooting
- Engine maintenance
- Safety compliance
- Technical manuals interpretation
- Precise measurements
- Vehicle inspection
Timeline
Aircraft Maintenance Technician
Safran Aircraft Engines
06.2023 - 02.2026
Ramp Agent
Envoy Airlines
09.2015 - 10.2020
Sales Associate
Nine West
06.2015 - 09.2015
Customer Service Cashier
PLS Check Cashing
05.2015 - 06.2015
Sales Associate
Stien Mart
11.2013 - 05.2015
Associate of Science - Aerospace Engineering
Aviation Institute of Maintenance