Angelica Young

• Trained new and existing users on the company’s platform, ensuring effective onboarding and ongoing user proficiency
• Designed and developed engaging training materials to support user learning and adoption
• Led in-person training sessions for school users, administrators, and district staff, delivering comprehensive instruction tailored to various stakeholder needs
• Collaborated cross-functionally with implementation teams to support smooth product rollouts across districts and schools
• Acted as the primary point of contact for users throughout the implementation process, providing guidance and addressing user needs
• Maintained detailed project documentation, including records of product usage, adoption metrics, and implementation milestones

- Managed and oversaw school-wide procurement, cash receipts and deposits.

- Collaborated with School Leader on schoolwide budget management, ensuring the school maintains at least a break-even budget at the end of the year.

- Managed all on-campus maintenance and facilities needs.

- Partnered with the regional Human Resources team to inform and implement human resource (HR) management policies at the school, ensuring staff have a clear understanding of HR policies and procedures.

- Demonstrated excellent network and relationship building with both internal and external stakeholders.

- Ensured the ongoing management of all staff and student technology, including laptops and phones.

- Supported the School Leader’s vision and helped mobilize school staff to achieve the collective goals of KIPP SFCP.

- Managed the student recruitment and enrollment process from start to finish, including marketing, canvassing, and community engagement.

- Drove student attendance goals and supported the Regional and schoolwide priority of reducing Chronic Absenteeism among our Black students.

- Worked closely with the School Leader and the Regional Finance Team to define Budget priorities for the school year and ensure the budget was adhered to.

- Collaborated with recruitment and the Regional HR team to achieve hiring goals and ensure staff met credentialing requirements.

• Developed and implemented targeted recruitment and marketing strategies for all grade levels.
• Processed admissions applications and transcript requests to facilitate student enrollment.
• Organized and participated in recruitment events across the city to connect with prospective families and secure applications for the K-12 program.
• Maintained contact with prospective students through phone calls and email.

• Worked closely with the Principal to ensure school Operations were smooth and maximized the learning environment for both students and staff.
• Ensured the office was a warm and friendly environment for students and staff.
• Planned and executed all schoolwide events for students, families, and staff alike.
• Managed school supply inventory and placed new supply orders as needed.
• Managed and maintained confidential school records.