Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angelica Giselle Verdugo

Angelica Giselle Verdugo

Yuma,AZ

Summary

Forward-thinking OD specialist, bringing +10 years of expertise in HR / Organizational Development for Manufacturing Industry sector and Sales Business. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Google drive apps, MacOs, Windows, LMS, TRESS, Workday System, buying and purchasing software.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

MONREAL TITLE SERVICES
Tucson, AZ
08.2024 - 06.2025
  • Managed daily office operations and maintained organized filing systems.
  • Maintained communication with clients to provide updates and gather information.
  • Supported accounting functions by processing invoices and expense reports.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Carry out various MVD, legal and accounting processes.

Global Training Coordinator

MKS Instruments
NOGALES, Sonora
08.2022 - 07.2024
  • Create and design digital training content and administrate it thru Workday System.
  • Organized virtual meetings between key stakeholders in different countries to discuss progress towards shared goals for global training projects.
  • Utilized strong communication skills when interfacing with individuals from diverse cultural backgrounds during the delivery of international trainings.
  • Trained instructors and supervisors in techniques and skills for training and dealing with employees.
  • Monitored overall performance metrics associated with ongoing global trainings and reported results back to senior leadership team.
  • Created presentations for senior management highlighting key achievements on projects.

Sales Representative

REYMA DEL NORESTE SA DE CV
Nogales, Sonora
11.2021 - 08.2022
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Exceeded goals for new accounts in single sales cycle.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Logistics coordination for Door to Door orders shipments.

Organizational Development Specialist

Amphenol Optimize
Nogales, US
10.2015 - 07.2020
  • Responsible for participating on the training need detection by department and division.
  • Gathered data about course success and participant experiences to help with future course planning.
  • Different events planning as open house, new facilities ribbon cutting, etc.
  • Project coordination dealing with established budget and timelines.

Executive Assistant

Carlisle Interconnect Technologies
Nogales, US
07.2014 - 10.2015
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Organized and coordinated conferences and monthly meetings.
  • Created expense reports, budgets and filing systems for management team.
  • Worked with clients to effectively plan and coordinate logistics for special projects and events.

HR Administrator

Javid de Mexico
Nogales, US
07.2013 - 07.2014
  • Responsible for preparing weekly payroll, calculate bonuses and vacations for 150 employee headcount.
  • In charge of the recruitment process for different positions including interviewing, documentation, on boarding, training and salary reviews.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Coordinated technical training and personal development classes for staff members.
  • Oversaw hiring, staffing and labor law compliance.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.

Marketing Coordinator

Megacable Comunications
Nogales, US
01.2011 - 07.2013
  • Coordinated campaign collateral across diverse business segments, product lines and markets.
  • Organized logistics for marketing and proposal strategy meetings.
  • Onboarded new customers efficiently by developing database listings, uploading information and defining related lists.
  • Leveraged different market research strategies to investigate new products and enhance campaign planning.
  • Boosted brand awareness with target customer demographics with social, print and email campaigns.
  • Coordinated creation and deployment of videos, social media posts and other marketing collateral.

Education

BBA - Business Administration

Nogales Institute of Technology
Nogales Mexico
01.2012

Skills

  • Builds partnership by collaborating with diverse group of people
  • Team management and leadership
  • Attention to detail; Fast learner & Responsible
  • Lean Six Sigma Knowledge
  • Event Planning & Coordination
  • Negotiation
  • Best Practices Implementation
  • Fully bilingual (English & Spanish)

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Administrative Assistant

MONREAL TITLE SERVICES
08.2024 - 06.2025

Global Training Coordinator

MKS Instruments
08.2022 - 07.2024

Sales Representative

REYMA DEL NORESTE SA DE CV
11.2021 - 08.2022

Organizational Development Specialist

Amphenol Optimize
10.2015 - 07.2020

Executive Assistant

Carlisle Interconnect Technologies
07.2014 - 10.2015

HR Administrator

Javid de Mexico
07.2013 - 07.2014

Marketing Coordinator

Megacable Comunications
01.2011 - 07.2013

BBA - Business Administration

Nogales Institute of Technology