Angelica M Rodriguez
Habilitation Aide
Avondale,USA
Summary
To obtain a position in a company that offers growth and flexibility.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Certified Nursing Assistant
A Place All My Own Health Care
Phoenix, AZ
04.2016 - 08.2020
- Assisted nurses in all aspects of patient care
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Experience working with mentally challenged adults in a small group home facility. Responsible for following treatments plans as outlined in a treatment plan book for each individual patient. Managed a house of six patients that needed extensive help feeding,showering and being transported to program school during the day
- Assisted patients in daily living activities, such as undressing/dressing, bathing, eating, using bathroom, walking, and personal care
- Set up treating or testing equipment
- Recorded vital signs, accuchecks, hourly rounds and charting
- Helped with scheduling other aides.
Customer Service Associate
Target
Tolleson, AZ
11.2015 - 09.2018
- Assisted customers in finding movie titles and answered questions
- Quickly and effectively solved customer challenges
- Operated cash register and computer to create sales, generate refunds and process special orders
- Maintained a safe, clean work, and shopping environment
- Routed and directed customer requests to appropriate personnel
- Provided excellent customer service to improve business performance.
Shift Lead
Arigato
Salinas, CA
03.2015 - 07.2015
- Shift lead for a high paced Restaurant at high Traffic and high volume location
- Performed opening and closing duties as well as extensive food preparation
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members
- Effectively solved problems to maintain restaurant production
- Assisted in the training and development of new hires
- Ensured superior customer service by addressing customer concerns, demonstrating empathy and resolving problems.
- Worked with manager and supervisor to plan and coordinate production schedules.
Waitress
Aromas Grill
Aromas, CA
11.2014 - 05.2015
- Good energy levels and stamina to keep up with the pace on a long shifts
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
- Greeted and seated guests promptly
- Entered orders into computers for transmittal to kitchen staff
- Bussed and reset tables to keep dining room and work areas clean.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Waitress
Ichiban
Prunedale, CA
07.2014 - 05.2015
- Take orders from patrons for food or beverages
- Developed trust with the clients which resulted in a great atmosphere
- Provided a unique experience for guests and maintained a leadership role, while delivering precise service to individual customers
- Followed checklists for shift start and end to help with smooth transitions.
- in charge of staff schedules and approving requested time off.
Cashier/Customer Service Associate
Joypers
Salinas , CA
02.2012 - 08.2014
- Received payments in cash, debit or credit
- Balanced cash drawer at the beginning and end of shift
- Unloaded, organized, and stocked new merchandise and returned goods
- Assisting customers in the store, and checking out
- Recommended products/items to customers during cash out
- High level of accuracy and organization.
Member Service Representative
Bay Federal Credit Union
Watsonville, CA
05.2008 - 04.2010
- Processed cash advances, cashier checks, western union wires, and money orders
- Experienced in vault opening and closing procedures
- Check to ensure that appropriate changes were made to resolve customers' problems
- Refer clients to business, mortgage and investment service specialists. Deepen existing relationships through profiling and uncovering additional needs. Accept and process deposits, withdrawals and payments
Education
South Mountain Community College
01.2016 - 01.2019
CNA Training
Mission Trails ROP
Salinas, CA 08.2014 - 12.2014
GED - undefined
Salinas Adult School
Skills
Telephone etiquette
undefinedTimeline
Certified Nursing Assistant
A Place All My Own Health Care
04.2016 - 08.2020
South Mountain Community College
01.2016 - 01.2019
Customer Service Associate
Target
11.2015 - 09.2018
Shift Lead
Arigato
03.2015 - 07.2015
Waitress
Aromas Grill
11.2014 - 05.2015
CNA Training
Mission Trails ROP
08.2014 - 12.2014
Waitress
Ichiban
07.2014 - 05.2015
Cashier/Customer Service Associate
Joypers
02.2012 - 08.2014
Member Service Representative
Bay Federal Credit Union
05.2008 - 04.2010
GED - undefined
Salinas Adult School
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