Angelica M Torres
San Antonio,TX
Summary
Experienced Contract and Event Management Professional with a strong background in vendor negotiation, contract compliance, proposal development, RFQ processes, and invoice reconciliation. Skilled in project coordination, financial tracking, and facilitating high-level logistics for large-scale events. Known for clear communication, customer support expertise, problem solving, and the ability to manage multiple tasks with accuracy and professionalism.
Overview
24
24
years of professional experience
Work History
Event Coordinator and Customer Service Facilitator
Abraham-Hicks Publications
10.2004 - Current
- - Negotiated contracts with venues, vendors, and service providers to secure cost-effective agreements.
- - Developed and managed RFQs and proposals, securing competitive pricing.
- - Oversaw invoice reconciliation, payment tracking, and resolution of discrepancies.
- - Managed event budgets, forecasting costs and optimizing financial outcomes.
- - Coordinated logistics including venues, transportation, hotels, F&B, speakers, and A/V.
- - Supervised event operations including staffing, set-up, and tear-down.
- - Prepared event statistics, speaker materials, and booth coordination.
- - Provided customer service through inbound calls, issue resolution, and product guidance.
Sales Representative
West Corporation
02.2002 - 10.2004
- - Assisted customers in determining needs and selecting appropriate products.
- - Resolved client concerns promptly to improve satisfaction and retention.
- - Recommended solutions and managed customer inquiries effectively.
Education
Communications
South University
San Antonio, TX01.2004
Communications
University of New Mexico
Albuquerque, NM01.2002
Diploma - undefined
Southside High School
San Antonio, TX01.2001
Skills
- Customer Service, Conflict Resolution, Communication, Event Logistics, Scheduling, Contract Negotiation, Vendor Management, Problem Solving, Teamwork, Attention to Detail, Sales, Organization
Timeline
Event Coordinator and Customer Service Facilitator
Abraham-Hicks Publications
10.2004 - Current
Sales Representative
West Corporation
02.2002 - 10.2004
Communications
South University
Communications
University of New Mexico
Diploma - undefined
Southside High School