Summary
Overview
Work History
Education
Skills
Timeline
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Angelica Mae Mangaoil

Honolulu

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

8
8
years of professional experience

Work History

Sales Supervisor

JeansWarehouse
10.2024 - Current
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Checked store merchandise regularly for proper display and replenishment.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Sales Associate/ Supervisor

JeansWarehouse
09.2016 - 07.2020
  • Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
  • Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
  • Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.
  • Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
  • Increased sales revenue by developing and implementing effective sales strategies for the team.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.

Dental Assistant/ Receptionist

Pacific Dental Care and Denture Lab
02.2020 - 06.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

Liberal Arts In Psychology -

Kapiolani Community College
Honolulu, HI

Dental Assistant -

Hawaii Dental Assisting Academy
Honolulu, HI
07.2020

Farrington High School
Honolulu, HI
05.2017

Skills

  • Customer service
  • Effective selling techniques
  • Sales strategy development
  • Sales team assistance
  • Sales expertise
  • Analyzing data
  • Staff management
  • Scheduling
  • Equipment and Instrument Sterilization
  • Disinfection and Sterilization

Timeline

Sales Supervisor

JeansWarehouse
10.2024 - Current

Dental Assistant/ Receptionist

Pacific Dental Care and Denture Lab
02.2020 - 06.2024

Sales Associate/ Supervisor

JeansWarehouse
09.2016 - 07.2020

Liberal Arts In Psychology -

Kapiolani Community College

Dental Assistant -

Hawaii Dental Assisting Academy

Farrington High School

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Angelica Mae Mangaoil